Senior Instructional Content Designer and Trainer
16 hours ago
Job Title
Senior Instructional Content Designer and TrainerPurpose of the role
The Instructional Content Designer and Trainer is an experienced professional whose purpose is to engage and inspire learning through technology. The position is responsible for the analysis, design and development of print and multimedia learning solutions, including games, animation, digital video, etc., while applying the principles of Instructional Systems Design and adult learning theory, producing learning solutions for both internal and external customers.
The Senior Instructional Content Designer and Trainer directs projects, researches and recommends solutions to complex training issues, appropriate delivery systems based on product design, and works with little supervision on typical instructional development projects and products. The position is an integral part of Amadeus instructional developers and trainers whose deliverables support corporate goals.
In this role you'll:
Conduct needs assessments and analyzes related tasks as a method of designing and developing training programs in English and potentially other languages to include multimedia solutions
Develop and maintain all e-learning solutions including and certification questionnaires
Maintain internal and external relationships with departments responsible for defining Amadeus products and customers to maintain and up-date the existing instructional resources
Use established evaluation processes to ensure the continuing relevance of training to business needs
Serves as Subject Matter Expert in providing consultancy to internal customers
Curate courseware and documentation to ensure appropriateness of design, functional accuracy, instructional integrity, language and branding/writing standards
About the ideal candidate:
1 year working experience in e-learning development
Familiar with e-learning development tools such as Articulate Storyboard and Wellsaid Labs
Designing and developing training programs in English (or other languages which would be an added advantage) to include multimedia solutions as well as participant guides and instructor guides
Previous customer training experience
Functional and technical knowledge of airport and airlines products and operations
Management of Learning Management Systems and content solutions
Experience in training design and delivery
Proven communication – Excellent written and verbal communication, presentation and interpersonal skills. Write clear and well-structured documentation
Planning and organization – Ability to prioritize and plan activities required to achieve results
Goal oriented and action-focused, pragmatic and self-disciplined
Open to work in a hybrid set-up.
Diversity & Inclusion
Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.
Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.
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