Accounting Generalist

5 days ago

Pasig, National Capital Region, Philippines PMConsulting Full time ₱405,000 - ₱540,000 per year

Responsibilities for this position include but are not limited to the following:

Key Responsibilities:

  • Customer Support: Address client inquiries regarding accounting products, providing timely and efficient resolutions.
  • Technical Assistance: Assist clients in troubleshooting and navigating accounting software functionalities.
  • Accounting Expertise: Well versed with Generally Accepted Accounting Principles (GAAP) to support clients in proper accounting practices.
  • Bookkeeping and Ledger Support: Advise users on bookkeeping tasks and general ledger management to enhance their use of products.
  • Case Management: Handle support cases via phone, email, or live chat, ensuring comprehensive documentation and timely follow-ups.
  • Collaboration: Work with internal teams to escalate and resolve complex issues, ensuring client satisfaction.
  • Product Knowledge: Stay informed on product updates and industry trends to provide cutting-edge solutions.

QUALIFICATIONS

Required:

  • Bachelor's degree in Accounting, Finance, or a related field (or equivalent experience).
  • 1 year in Accounting, Bookkeeping or Financial Analyst role
  • Strong knowledge of GAAP and accounting principles.

KNOWLEDGE/SKILLS/ABILITIES

  • Advanced proficiency in accounting software and tools.
  • Expertise in bookkeeping and general ledger management.
  • Familiarity with RealPage software or similar accounting platforms is an advantage.
  • Exceptional verbal and written communication skills.
  • Previous experience in customer service, preferably in a technology-oriented role.
  • Proficient in troubleshooting and problem-solving under pressure.
  • Strong attention to detail and organizational skills.
  • Ability to collaborate effectively in a team environment.

Job Types: Full-time, Permanent

Pay: Up to Php45,000.00 per month

Benefits:

  • Health insurance
  • Life insurance
  • Paid training
  • Work from home

Education:

  • Bachelor's (Required)

Experience:

  • Financial Analyst: 1 year (Preferred)
  • GAAP: 1 year (Required)
  • Accounting: 1 year (Required)
  • Bookkeeping: 1 year (Preferred)

Work Location: In person

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