CSR | Blended account | At least 1 year BPO exp. required | work onsite

4 days ago

Mall of Asia Metro Manila, Philippines CORPORATE VISIONS INC Full time ₱200,000 - ₱400,000 per year

About the role

We are seeking a highly motivated and experienced Customer Service Representative to join our team at CORPORATE VISIONS INC' in Mall of Asia, Pasay City, Metro Manila. In this full-time, onsite role, you will be responsible for providing exceptional customer service to our valued clients through a combination of phone, email, and other communication channels.

What you'll be doing

  • Handling inbound and outbound customer inquiries and requests in a professional and efficient manner
  • Resolving customer issues and concerns promptly and effectively
  • Maintaining accurate and up-to-date records of all customer interactions
  • Identifying opportunities to enhance the customer experience and suggest improvements
  • Adhering to all company policies, procedures, and quality standards
  • Contributing to the overall success of the customer service team

What we're looking for

  • At least 1 year of experience in a customer service or call centre environment
  • Excellent communication and interpersonal skills, both written and verbal
  • Strong problem-solving and decision-making abilities
  • Proficient in using computer systems and customer relationship management (CRM) software
  • Ability to work in a fast-paced, dynamic environment and prioritise tasks effectively
  • A commitment to providing exceptional customer service and a genuine passion for helping others

What we offer

At CORPORATE VISIONS INC', we are committed to creating a positive and supportive work environment for our employees. We offer a competitive salary, comprehensive benefits package, and opportunities for career development and advancement. Additionally, we provide ongoing training and development to help our team members grow and succeed.

About us

CORPORATE VISIONS INC' is a leading provider of customer service solutions, offering a wide range of services to our clients across various industries. With a strong focus on innovation and customer satisfaction, we strive to create a seamless and exceptional experience for our customers. Our success is built on the dedication and hard work of our talented team, and we are always looking for individuals who share our passion for excellence.

If you are interested in this exciting opportunity, please apply now.

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