team leader- in- room dining
3 hours ago
Summary
Grand Hyatt Manila offers a myriad of many exciting experiences and dramatic restaurant concepts making it a destination within a destination. Embracing the #LivingGrand philosophy, we bring moments of more to everything that we do.
We are seeking a well-experienced Team Leader- In Room Dining who will contribute to the smooth and efficient running of the department within the Food & Beverage Division.
In this role, you will ensure the exceptional service delivery to all guests and assist in conducting shift briefings, meetings & training sessions. You will maintain an effective link between the kitchen & service areas while monitoring the quality of food and beverage. Likewise, you will effectively practice service recovery skills and provide F&B specialist advice to guests & colleagues as required.
Qualifications
Ideal candidates shall meet the following criteria:
- With at least 2 years of previous experience in a similar role in a 5-star luxury hotel or high-quality restaurant
Effective communication and interpersonal skills
Strong management and leadership capabilities
- Passion for working with people.
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