Salesforce Developer

1 day ago

Manila, National Capital Region, Philippines Pointwest Full time $80,000 - $100,000 per year

Pointwest is looking for a

Salesforce Developer (Mid-Senior Level)to support our Insurance Business Unit. This project-based role will focus on onboarding a Care organization to a new

Salesforce Service Cloudinstance with integrations including

Enhanced Chat,Einstein for Service, and

Data Cloud. You'll build and customize applications using Apex, LWC, and Flows while collaborating with cross-functional teams to deliver intelligent and seamless customer service solutions.Responsibilities:Customize and build applications using

Apex,Lightning Web Components, andFlowsDesign and develop user interfaces usingVisualforceandLWCIntegrate Salesforce with third-party systems (e.g., Data Warehouse, Email, Webforms)ImplementEnhanced Chat,Einstein Co-Pilot, and

Data CloudfeaturesTroubleshoot, test, and debug Salesforce issues

Ensure up-to-date, scalable, and secure Salesforce instances

Collaborate with teams in an Agile environment

Success Metrics:95 %+ deployment success rate

Low defect density during QA/UATOn-time delivery of sprints and feature releases

Recommendations for optimization or automation

Completion of Salesforce upskilling or certifications

What You Bring:3–5 years of hands-on Salesforce development experience

Strong knowledge of

Service Cloud,Apex,LWC,SOQL/SOSL, andintegration patterns

Experience with

Enhanced Chat,Einstein for Service, and/or

Data Cloud(a plus)Bachelor's degree in IT, Computer Science, or related field

Salesforce Developer certification(s) preferred

At Pointwest, We Value:Leadership. Excellence. Innovation.We thrive in a culture of agility, accountability, collaboration, innovation, and customer centricity.Apply now and help shape smarter customer service experiences.Be part of a Filipino-owned IT-BPM company that delivers world-class digital solutions.

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