Email Technology Lead- Hybrid

2 days ago

Taguig, National Capital Region, Philippines weSource Management Consultancy Firm Full time ₱1,200,000 - ₱1,944,000 per year


We are looking for an Email Technology Lead for our client located in BGC

Salary: Up to 162K

Schedule: Mid/ Night Shift

Set-up: Hybrid

Key Responsibilities

Lead the technical architecture, design, and roadmap for email systems
Identify, document, publish and uphold standards, policies, procedures, and inventories

Champion email services and solutions with business and IT stakeholders

Work closely with internal teams in delivering email projects and tasks

Solicit feedback from stakeholders and measure effectiveness and promote continuous improvement.

Provide L3 technical support as needed

Assist in mentoring team members in resolving technical issues and developing technical skills.

Assist in developing internal knowledge base and training materials

Follow Microsoft Roadmap to support evergreen change and ensure service stability

Perform other duties as assigned

Qualifications:

- Advanced technical knowledge of Exchange Online, on-premises Exchange, and hybrid environments along with email client technologies such as Outlook and OWA

- Knowledge and experience working with Microsoft Azure services including Azure Active Directory, Azure Active Directory Connect, Azure Automation

- Strong experience in requirements gathering, design and development of email solutions

- Knowledge of data classification, retention, data loss protection, and information rights management

- Expert knowledge of Powershell for management of M365 services

- Experience with patch and configuration management

- Experience with configuration of Exchange policies, SMTP relay, and mail routing

- Strong written and oral communication with the ability to provide training and present technical change to end users

- Working knowledge of email security solutions

- Strong troubleshooting skills with the ability to provide root cause analysis and recommend effective solutions


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