Incident Manager

Incident ManagerIncident & Problem ManagementProvides direction in the management of incidents (end to end) ensuring timely resolution is achieved.● Ensures the team follows the Standard Operation Procedures (SOP) to restore IT services within the defined Service Level Agreements (SLA).● Establishes and maintains communications with key IT and business...

Directio is a global IT services company. We consult, code, test, deploy, and manage mainly cloud-based and mobile applications, providing around-the-clock support from our offices in Poland, the Philippines, Mexico, and the USA. We prepare our FMCG, retail, automotive, and SaaS clients for the future by accelerating their digital transformation. Operating...

Job Summary:We are looking for a highly motivated and detail-oriented professional to oversee and manage Incident, Problem, and Change Management processes. The ideal candidate will ensure operational stability and service continuity by adhering to ITIL best practices and delivering effective communication across global IT and business teams.Key...

Job Qualifications:Bachelor's Degree in an IT-related, Management, Engineering or Computer Science fieldAt least 3 years of experience in Incident Management, Problem and Change Management and IT OperationsStrong verbal and written communication skills, with the ability to translate technical information to business terminology and experienced with Client,...

CSIRT Consultant Service ResponsibilitiesAct as a dedicated contact and communications point between our security services team and the customer's IT/security staff, users, and partners.Operate and manage the incident management process in alignment with procedures defined with the customer.Assist, identify, and respond to security incidents on a day-to-day...

ResponsibilitiesPractical experience with email system security, including phishing prevention, spam filtering, and email security protocols.At least 2 years of experience with security incident monitoring, with the ability to identify and assess significant security events.Familiarity with security information and event management (SIEM) tools for log...

Job TitleWe are seeking a seasoned Cybersecurity Incident Response Specialist to join our team.Responsibilities:Implement and maintain email system security, including phishing prevention, spam filtering, and email security protocols.Conduct security incident monitoring, identifying and assessing significant security events with a high level of...

Role Summary:As a CSIRT Consultant, you'll be the primary point of contact between our security team and our customers' IT staff. You'll manage the entire security incident process, from initial detection and analysis to final resolution. Your role involves both reactive incident response and proactive risk reduction to protect our clients' digital...

:We believe technology should help you achieve more. And we help businesses do exactly that almost daily — co-creating innovative connected products, rapidly and securely deploying apps in the cloud, managing employee-owned devices on a global scale, and deflecting sophisticated hacker attacks. In support of our world leading position in Cyber Security, we...

Cybersecurity Incident Responder AnalystRequirementsPractical experience with email system security, including phishing prevention, spam filtering, and email security protocols.At least 2 years of experience with security incident monitoring, with the ability to identify and assess significant security events.Familiarity with security information and event...