Customer Experience

6 days ago

Cainta, Calabarzon, Philippines Maxicare Health Care Full time ₱150,000 - ₱250,000 per year

Join our frontline team and help elevate patient experience by supporting Prima — our clinic-based health products and services. If you're passionate about service, sales, and wellness, this role is for you.

Key Responsibilities

· Assist patients with inquiries about Prima products and services

· Process payments for Prima packages

· Endorse Prima members to the CCR queue

· Prepare and submit product reports

· Conduct follow-up with patients' post-procedure

· Assist with admin tasks and promotional activities as needed

Qualifications

· Graduate of ANY 4-year course

· Customer service or admin background preferred

· Familiar with healthcare systems, e-records, or clinic processes

· Computer-proficient

· Excellent interpersonal and communication skills

· Organized, flexible, and detail-oriented

· Pleasing personality

· Fast learner and positive team player

· Willing to work on a rotational shifting schedule (5-day work week with no fixed days off)

What We Offer

· We offer competitive and meaningful benefits because we value our team:

· Guaranteed up to 15th Month Pay

· Quarterly Rice Subsidy

· Medicine Benefit

· HMO Coverage with dependents

· Life Insurance

· Convertible Leave Credits

Next Steps: Required Application Form

To be considered for this role, please complete the following form:

Note: Failure to fill out the form may result in your application not being considered for interview.

Already submitted this form before? No need to resubmit. We'll review your past responses.

Note:

If you've applied with us recently and were not selected, we kindly encourage you to reapply after six (6) months. This allows time for further growth and experience, and ensures we give every applicant a fair and refreshed consideration. We truly appreciate your interest and look forward to the possibility of reconnecting in the future

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