eCommerce Content Coordinator

Discover your 100% YOU with MicroSourcing

Position:
eCommerce Content Coordinator

Location:
TGU Tower, Cebu IT Park, Cebu City, Philippines

Work setup & shift:
Hybrid, Night shift

Why join MicroSourcing?

You'll have:

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role:

As an eCommerce Content Coordinator, you will :

• Create and monitor creative and user experience requests to ensure a cohesive customer journey online
• Manage the creative development process for eCommerce content, including: o Developing creative briefs o Ensuring creative meets brand standards and eCommerce requirements o Attending reviews with key stakeholders o Liaise with Creative Project Management to track requests and align on timing
• Collaborate with Digital Marketing to support campaign efforts
• Participate in content planning and strategy sessions
• Leverage insights to leverage the path to purchase and user-journey to inform content strategy
• Conduct monthly content audits to identify opportunities to update or optimize existing content
• Perform such tasks as post-production management, uploading, scheduling, tagging, labeling, metadata, optimizing for different channels, segmenting, localization/translation, image sizing, and governance
• Identify gaps in current content process and augment or change as necessary with our Content Development, IT and Content Management partners
• Perform competitive and eCommerce research and pull web analytics to identify web content best practices and trends
• Content Creative Development – Manage the creative development process for eCommerce content, including creative brief development, content reviews and collaboration with Project Management to track requests and align on timing. (50%)
• Content Production – Build and publish landing pages and content types in the content management system, including post-production tasks. (20%)
• Campaign and Promotional Support – Plan and maintain product and promo uploads and for key launches (e.g. new collections, tentpole events). Build landing pages for campaigns. (20%)
• Data, Reporting and Analysis – Pull Google Analytics metrics to identify gaps and trends to optimize site content. Perform competitive and eCommerce research to identify site content best practices and trends. Conduct site audits. (20%).

What You Need:

Non-negotiables

• Education – Bachelor's degree in marketing, communications, journalism or related field
• Work Experience – 1+ years in marketing, communications or related field
• Computer Knowledge and Skills - Below is the list of computer programs and software applications that are ideal for this position

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About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique, authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%

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*Terms & conditions apply.