CSR | Airlines Account Hiring in Bridgetowne

2 days ago

Pasig, National Capital Region, Philippines Valeros Velasco Tabernilla Proverify INC. Full time ₱150,000 - ₱250,000 per year

The opportunity

Join Valeros Velasco Tabernilla Proverify INC., a leading provider of customer service solutions, as a Customer Service Representative (CSR) supporting their airlines account. This full-time role is based in Pasig City, Metro Manila, offering a fast-paced and dynamic work environment.

Key responsibilities

  • Handle inbound customer calls with professionalism and empathy to provide exceptional service
  • Respond to customer inquiries, complaints and requests in a timely and effective manner
  • Accurately document customer interactions and update customer records
  • Collaborate with team members to share best practices and contribute to continuous improvement
  • Attend regular training sessions to develop product knowledge and customer service skills
  • Adhere to quality and performance standards to meet or exceed key metrics

What we're looking for

  • Accepting NO BPO Experience
  • Excellent communication and interpersonal skills, with the ability to engage effectively with customers
  • Strong problem-solving and decision-making abilities to handle customer queries efficiently
  • Proficient in English, both verbal and written
  • Comfortable working in a fast-paced, target-driven environment
  • Passion for delivering exceptional customer experiences

What we offer

  • Competitive salary and performance-based incentives
  • Comprehensive benefits package including health insurance and retirement plan
  • Opportunities for career advancement and professional development
  • Supportive and collaborative work culture
  • Modern, well-equipped office facilities in Bridgetowne, Pasig City

About us

Valeros Velasco Tabernilla Proverify INC. is a leading provider of customer service solutions, serving clients across various industries. With a strong focus on innovation and customer satisfaction, we are committed to delivering exceptional service and creating value for our clients. Join our dynamic team and be a part of our continued growth and success.

Apply now and embark on a rewarding career with Valeros Velasco Tabernilla Proverify INC.

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