Food & Beverage Supervisor

2 days ago

Philippines IHG Full time ₱250,000 - ₱500,000 per year
Description

Your primary responsibilities include: 

 
• Work closely with and assist the Food and Beverage & Restaurant Manager and other F & B Supervisors in the day to day operation of our a la carte Restaurant and Bar  


• Greet and seat guests with a smile 


• Set-up, maintain, cleaning and pack-down of work areas according to procedures and standards
• Food and beverage service to the Restaurant and Functions departments 


• Take meal orders, explain menu items and serve food and beverage items to guests tables and follow hygienic food practices at all times 


• Supplying, dispensing or mixing of beverages, cleaning of bar areas and equipment, preparing the bar for service, taking beverage orders and serving drinks

 
• Monitor the quality and consistency of all food served from the Kitchen 


• Arrange and re-arrange indoor and outdoor Restaurant and Functions furniture to suit business needs and customer requests

 
• Respond to guest enquires and requests and resolve customer complaints in a timely, friendly and efficient manner according to departmental guidelines 


• Ensure departmental policies and procedures are implemented and followed and schedules/checklists are completed according to requirements  


• Operate POS system and take payment for guest accounts 

 
• The delivery and coordination of food and beverage service to the Restaurant  


• Assist in the Functions department when required including set up, de set and food and beverage service  
• Supervision and coordination of food and beverage staff 


• Monitor rosters and manage wage costs 


• Resolve customer complaints according to departmental guidelines 


• Ensure revenue for the shift is accounted for and daily balancing activities Ensure departmental policies and procedures are implemented and followed 

 
• Assist with maintaining and improving departmental operating standards

 
• Liaise with customers and Chef/kitchen brigade to ensure service times are adhered to.

 
• Ensure departmental schedules and checklists are completed according to departmental requirements  

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