Head of Infrastructure

20 hours ago

Manila, National Capital Region, Philippines Eclaro Full time $90,000 - $120,000 per year

ECLARO Quezon City, National Capital Region, PhilippinesHead of InfrastructureECLARO Quezon City, National Capital Region, PhilippinesRole Title: Head of InfrastructurePosition Overview:The Head of Infrastructure - Philippineswill be responsible for leading the Philippines infrastructure team, ensuring operational excellence, team engagement, and service delivery aligned with global standards. Reporting to the US Head of Infrastructure, this leader will oversee day-to-day infrastructure operations, manage KPIs, foster a high-performing and collaborative culture, and drive talent retention and development initiatives. Key Responsibilities:Infrastructure Operations ManagementOversee infrastructure support, systems management, network operations, and service availability across the Philippines operations.

Ensure compliance with global IT standards, security protocols, and operational policies. Drive continuous improvement in infrastructure services to meet evolving business needs. Performance and KPI ManagementMonitor, manage, and report on operational KPIs related to uptime, incident resolution, service requests, and infrastructure project delivery.

Analyze operational metrics to identify trends, address gaps, and proactively improve service performance. Team Leadership and Talent ManagementLead, mentor, and develop a team of infrastructure professionals, fostering an environment of accountability, innovation, and continuous learning. Create and implement strategies to drive employee engagement, professional development, and retention.

Act as a culture carrier, promoting collaboration, ownership, and alignment with global company values. Stakeholder CollaborationServe as the primary liaison between the Philippines infrastructure team and the global infrastructure leadership. Work closely with peers in IT operations, cybersecurity, applications, and business units to ensure infrastructure services meet organizational needs.

Strategic Support and TransformationSupport initiatives to modernize infrastructure, implement new technologies, and drive digital transformation goals. Partner with global and regional leadership on strategic infrastructure projects and business continuity planning. Qualifications:10 years of infrastructure leadership experience within global organizations, ideally in insurance, financial services, or shared services environments.

Strong technical knowledge across infrastructure domains including network management, server management, cloud computing, and IT security best practices. Demonstrated experience managing KPIs and using data to drive operational improvements. Proven track record of building, developing, and retaining high-performing teams.

Strong understanding of IT service management (ITSM) frameworks such as ITIL.Bachelor's degree in Information Technology, Computer Science, Engineering, or related field required; Master's degree or certifications (e.g., ITIL, PMP) preferred. Key Competencies:Results-oriented leadership with operational discipline

Strong people management and coaching skills

Data-driven decision-making and KPI management

Excellent communication and stakeholder management abilities

Change management and process improvement mindset

High integrity and cultural sensitivity

Seniority level

Seniority level

Entry level

Employment type

Employment typeOtherJob function

Job function

Information TechnologyIndustriesStaffing and RecruitingReferrals increase your chances of interviewing at ECLARO by 2xGet notified about new Head of Infrastructure jobs in Quezon City, National Capital Region, Philippines.Head of Manila Hub & Head of Technology, ManilaManila, National Capital Region, Philippines 2 weeks ago

Taguig, National Capital Region, Philippines 1 month ago

Mandaluyong, National Capital Region, Philippines 10 months ago

Pasay, National Capital Region, Philippines 1 week ago

Marikina, National Capital Region, Philippines 4 days ago

Pasig, National Capital Region, Philippines 10 months ago

Makati, National Capital Region, Philippines 4 weeks ago

Makati, National Capital Region, Philippines 3 weeks ago

Taguig, National Capital Region, Philippines 2 days ago

Pasay, National Capital Region, Philippines 3 weeks ago

Head of Infrastructure and CybersecurityMuntinlupa City, National Capital Region, Philippines 5 days ago

Head of Infrastructure and CybersecurityManila, National Capital Region, Philippines 5 days ago

Taguig, National Capital Region, Philippines 2 days ago

Taguig, National Capital Region, Philippines 3 weeks ago

Pasay, National Capital Region, Philippines 1 week agoIT Section Head (Customer Relationship Management Delivery)National Capital Region, Philippines 3 weeks ago

Pasay, National Capital Region, Philippines 3 weeks ago

Taguig, National Capital Region, Philippines 22 hours agoAVP, Head of IT Architecture and InfrastructureTaguig, National Capital Region, Philippines 1 day ago

Head of Release Management - Remote (PH)National Capital Region, Philippines 3 weeks ago

Head of Release Management - Remote (PH)Taguig, National Capital Region, Philippines 3 weeks agoIT Planning and Program Management Department Head (Manager)| Networld Capital Ventures, Inc.Makati, National Capital Region, Philippines 3 weeks agoIT Section Head - Customer Relationship Management (CRM) PlatformsNational Capital Region, Philippines 1 month ago

Manila, National Capital Region, Philippines 3 weeks ago

Makati, National Capital Region, Philippines 1 week ago

Taguig, National Capital Region, Philippines 1 year ago

Makati, National Capital Region, Philippines 1 week ago

Makati, National Capital Region, Philippines 4 days ago

Taguig, National Capital Region, Philippines 5 months ago

Taguig, National Capital Region, Philippines 2 weeks ago

Makati, National Capital Region, Philippines 3 weeks ago

Information Technology – IT Data and Analytics Data Engineering Unit HeadWe're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

  • Head of Infrastructure

    21 hours ago

    Manila, National Capital Region, Philippines Eclaro Full time $90,000 - $120,000 per year

    ECLARO Quezon City, National Capital Region, Philippines Head of Infrastructure ECLARO Quezon City, National Capital Region, Philippines Role Title: Head of InfrastructurePosition Overview:The Head of Infrastructure - Philippineswill be responsible for leading the Philippines infrastructure team, ensuring operational excellence, team engagement, and service...

  • Head of Infrastructure

    6 days ago

    Manila, National Capital Region, Philippines TENTEN Partners Full time

    OverviewWe are partnering with a leading financial institution to find a transformational leader to head their Infrastructure Division within the Information Technology Group.This is a key leadership role responsible for managing enterprise infrastructure to ensure reliable, scalable, secure, and high-performing IT systems. You will guide both tactical...

  • Head of Infrastructure

    6 days ago

    Manila, National Capital Region, Philippines TENTEN Partners Full time

    Overview We are partnering with a leading financial institution to find a transformational leader to head their Infrastructure Division within the Information Technology Group. This is a key leadership role responsible for managing enterprise infrastructure to ensure reliable, scalable, secure, and high-performing IT systems. You will guide both tactical...

  • Head of Infrastructure and Cybersecurity

    20 hours ago

    Manila, National Capital Region, Philippines Filinvest Full time $60,000 - $80,000 per year

    Job Openings Head of Infrastructure and CybersecurityAbout The Job Head Of Infrastructure And CybersecurityFILINVEST COMPANY: CHROMA HOSPITALITY INC.Position SummaryThe Head of Infrastructure and Cybersecurity will be reporting to the CIO and will be based at the corporate office of Chroma Hospitality in Alabang, Muntinlupa.Job DescriptionOversee and manage...

  • Head of Infrastructure

    4 days ago

    Manila, National Capital Region, Philippines TENTEN PARTNERS PTE. LTD Full time

    We are partnering with a leading bank that is redefining financial services through innovation and reliability. As part of their continued growth, they are looking to appoint a Head of Infrastructure - a strategic leadership role driving infrastructure transformation and operational excellence. This is a unique opportunity to lead critical infrastructure...

  • Head of Infrastructure

    7 days ago

    Manila, National Capital Region, Philippines TENTEN PARTNERS PTE. LTD Full time

    We are partnering with a leading bank that is redefining financial services through innovation and reliability. As part of their continued growth, they are looking to appoint a Head of Infrastructure - a strategic leadership role driving infrastructure transformation and operational excellence.This is a unique opportunity to lead critical infrastructure...

  • Network and Infrastructure Head

    20 hours ago

    Manila, National Capital Region, Philippines Petnet, Inc. Full time $40,000 - $80,000 per year

    This Network and Infrastructure Head shall ensure for the effective management and administration of the company's network infrastructure and for the security and protection of the company's computer network, systems and information assets in alignment with security standards. He/She will also be responsible for the implementation and management of all...

  • Network and Infrastructure Head

    20 hours ago

    Manila, National Capital Region, Philippines Petnet, Inc. Full time $40,000 - $60,000 per year

    This Network and Infrastructure Head shall ensure for the effective management and administration of the company's network infrastructure and for the security and protection of the company's computer network, systems and information assets in alignment with security standards. He/She will also be responsible for the implementation and management of all...

  • Head of Infrastructure and Cybersecurity

    21 hours ago

    Manila, National Capital Region, Philippines Filinvest Land, Inc. Full time $60,000 - $80,000 per year

    FILINVEST COMPANY: CHROMA HOSPITALITY INC.Position Summary:The Head of Infrastructure and Cybersecurity will be reporting to the CIO and will be based at the corporate office of Chroma Hospitality in Alabang, Muntinlupa.JobDescriptionOversee and manage the infrastructure and cybersecurity operations Implement standard network builds and performance metrics...

  • IT Infrastructure Head

    4 days ago

    Manila, National Capital Region, Philippines Michael Page Full time

    Join a growing teamEnjoy market-aligned salaries and benefitsAbout Our ClientThe company is a gaming and compliance leader.Job DescriptionLead and manage the overall IT infrastructure strategy, ensuring high availability, scalability, and security across on-premises and cloud environments.Oversee the implementation, optimization, and maintenance of AWS...