Financial Operation Analyst
4 days ago
Location:
Employment Type: Full-Time
Schedule/Hours:
What does a day in the life of a Financial Operation Analyst look like?
- 2-3 years experience in an Order Operations role preferably supporting a SaaS line of business or SaaS Renewal Management Operations
- Extensive experience in contract, order form, and PO-related processing
- General understanding of MSA and other legal terminologies relevant to order or deal processing.
- Strong exposure to renewal management operations or roles.
- Strong knowledge and experience in administration work leveraging CRM platforms (e.g. Salesforce or similar CRM).
- Ability to execute accurate order computation, validation or pricings, and other components in order processing, and understanding various data sets involving an account and order information
- Experience in inter-team collaboration to get results done promptly
- A broad understanding of customer success and renewal management operations.
- Excellent Oral and Written Communication skills.
- Excellent customer service skills and internal onshore support communication
- Excellent comprehension and analytical skills and can adapt to the fast-paced process-driven learning environment.
- Excellent in performing research, data hygiene, data reconciliation, and quality control to ensure no impact on Revenue or Bookings.
- Ability to maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, collaborative, and team-oriented environment.
- Must be highly motivated and perform well working independently and with a team.
- Must be customer-centric, self-propelled, proactive, and decisive.
- Fosters unity and teamwork
- Capable of working successfully to deadline in independent and team-based settings
What are the required qualifications for a Financial Operation Analyst?
- A bachelor's degree in Statistics, Mathematics, Business Administration, or similar field equivalent.
Ninja Perks and Benefits
- Competitive Salary
- Remote Work-Setup
- Medical, dental and vision insurance
- Paid time off, birthday leave
- Opportunities for skills training and personal and professional development
- Employee Referral Program
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Disclaimer:
The duties and responsibilities listed above describe the post as it is in general terms and are not definitive. The post holder is expected to accept any reasonable alterations that may from time to time be necessary.
SupportNinja is proud to be an Equal Employment Opportunity employer, and we do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, veteran status, disability, or other applicable legally protected characteristics under federal, state, or local law.
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