Documentation Analyst
2 weeks ago
Join a Growing Australian Consulting Firm Supporting the Software Industry
About Us
We are an Australian-based consulting firm specializing in high-quality technical writing services for clients in the software industry. Our fully remote team collaborates with leading software companies to produce clear, structured, and accurate documentation that supports both technical and business objectives.
The Opportunity
We are looking for a skilled and detail-oriented Documentation Analyst with a background in software development to join our remote team. In this role, you will be responsible for drafting and editing technical reports based on client-provided information, your own research, and at times, audio recordings.
You'll work directly with one of our company directors and receive full training on our documentation processes and standards. This role is ideal for someone who enjoys technical writing, is comfortable with coding concepts, and is eager to grow in a fast-paced, professional environment.
Key Responsibilities:
- Create and edit high-quality, well-structured technical documentation
- Analyze client-provided materials and conduct supplementary research as needed
- Review and validate content based on raw audio files or transcripts
- Maintain consistency and clarity across documentation, following established templates and guidelines
- Collaborate with internal stakeholders to ensure technical accuracy
- Manage project timelines and deliverables while working independently in a remote setup
Qualifications:
- Excellent command of written English
- At least 2 years of experience in a technical writing or software-related role
- Basic hands-on experience with software development (e.g., Java, .NET, etc.)
- Strong understanding of structured documentation and reporting
- Demonstrated ability to learn new tools and technologies quickly
- Self-motivated and reliable in a remote working environment
- Stable internet connection (minimum 5 Mbps for Skype calls and file downloads)
- Academic or research writing experience is a plus
What We Offer:
- Compensation Range: Php 25,000 – Php 30,000 per month (commensurate with experience)
- Performance Bonuses & Annual 13th-Month Pay
- Leave Benefits: 20 days paid annual leave + 5 days paid sick leave (accrued)
- Healthcare: HMO coverage for employee plus 2 dependents
- Government-mandated benefits: SSS, PhilHealth, Pag-IBIG, etc.
- Holiday Policy: Observance of all major Philippine holidays
- Work Setup: 100% remote, with flexible daytime hours (PH Time)
How to Apply:
If you're a technically inclined writer with a passion for clear communication and content accuracy, we want to hear from you. Click "Apply Now" to become part of a collaborative, growing team committed to delivering exceptional results.
Preferred Background:
- Bachelor's degree in Computer (preferred)
- 1 year BPO experience (required)
- 1 year teaching experience (preferred)
- 2 years in software development, coding, or technical documentation (preferred)
- Fluent in English
***Applicant must be legal to work and currently residing in the Philippines***
Job Type: Full-time
Pay: From Php25,000.00 per month
Benefits:
- Work from home
Education:
- Bachelor's (Preferred)
Experience:
- BPO: 1 year (Required)
- Teaching: 1 year (Required)
- Software Development, Programming and Coding: 2 years (Required)
Language:
- English (Required)
Work Location: Remote
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