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Inside Sales Representative

3 weeks ago

Quezon City, National Capital Region, Philippines NISPI Full time

Key Responsibilities:

Sales & Lead Management

  • Qualify and manage inbound sales leads based on customer needs.
  • Initiate and close sales processes to drive revenue.
  • Utilize CRM tools to route qualified opportunities or demos to sales executives.
  • Maintain CRM systems with updated lead and opportunity data to support accurate forecasting.
  • Handle account retention, maintenance, and product training coordination.

Market Research & Lead Generation

  • Conduct market research on specified verticals (e.g., produce, meat, pharmaceuticals) to identify new opportunities.
  • Generate leads based on research findings.
  • Prequalify potential memberships per Cargo Solutions requirements and seek stakeholder approval.
  • Identify relevant regional trade shows for attendance.

CRM & Data Management

  • Maintain accuracy and upkeep of customer accounts in Salesforce.
  • Identify and clean duplicate records in Salesforce for lead and vendor lists.
  • Ensure customer profiles, including billing address, shed information, seasonality, and commodity details, are current.

Reporting & Presentation Support

  • Generate customer reports for pre- and post-meeting preparations.
  • Create territory sales dashboards and assist in presentations.
  • Develop proposed trip routes and post-trip reports for sales teams.

Compliance & Customer Management

  • Track compliance with retailer-mandated programs and provide non-compliance lists.
  • Identify inconsistencies in ordering patterns by analyzing order history.
  • Ensure technical and training cases are completed promptly by coordinating across departments.

Planning & Administrative Support

  • Participate in territory strategy meetings with sales teams.
  • Maintain JIRA ticket records and provide resolution updates for customer technical issues.
  • Attend training sessions, workshops, and focus group discussions.
  • Provide ad hoc reports to support sales goals and contribute to strategic initiatives.

Qualifications:

  • Fluency in English required; bilingual proficiency in Mandarin or Spanish preferred.
  • Strong sales skills with the ability to qualify and close opportunities.
  • Proficiency in CRM platforms like Salesforce and data management tools.
  • Excellent organizational and analytical skills to support compliance tracking and reporting.
  • Ability to collaborate across multiple teams and departments.

Job Type: Full-time

Pay: Php35, Php40,000.00 per month

Benefits:

  • Paid training

Work Location: In person