Vessel Account Manager

2 days ago

Manila, National Capital Region, Philippines Wrist Full time $40,000 - $80,000 per year
Company Description

About Garrets

Garrets International operates as a division of the wider Wrist Group and represents one of the maritime Industry's largest and most accomplished catering companies within provision and stores consumables through a global network of accredited suppliers. We operate from our headquarter in Nørresundby (Denmark), but also have branches in Romford (United Kingdom), Singapore, Manila (the Philippines) and Antwerp (Belgium) and counts a total of 115 great colleagues.

Job Description

Garrets International is looking for a Vessel Operations Specialist, internally known as Vessel Account Manager for Provisions – a position where you will get a central role in ensuring, that we meet our goal of being the preferred 'Partner at Sea' for the vessels we serve with food provisions and other services. Our customers are sailing worldwide, and therefore, this position gives you the opportunity to reach every corner of the world.

What you'll be doing:

  • You will be part of a dynamic and competent team that every day takes pride in delivering the best service for our customers and doing it together as a team
  • You will get your own assigned fleets, working closely together with the vessel crew to ensure that the crew on board always has sufficient food provisions within the vessel's budget
  • Budget management, order handling, negotiation with the vessel and supplier, finalizing orders, and coordinating delivery will be a part of the daily tasks
  • Proactively guiding and following up on orders and current stock levels for the vessel to ensure good, healthy, and sufficient provisions onboard within the vessel's budget
  • Be the "one point of contact" for the vessel, building strong relations and driving high customer satisfaction
  • We strive to support the seafarer to a better life at sea, and therefore, a Vessel Account Manager weekend cover and public holiday cover will be a part of the role.

What we're looking for:

  • A bachelor's degree holder in any field. 
  • At least 2 years of similar experience in budget management, order handling, service, and customer relations.
  • Experience with the maritime business and working with provisions is a great advantage, but not required. 
  • Thrive on working independently and collaboratively with the team.
  • Strong English communication skills; both verbal and written.
  • MS Office to intermediate level
  • Knowledge of ERP system AX2012 is an advantage, but not a requirement 

Location: Times Plaza Building, U.N. Avenue corner Taft Avenue, Manila

Work Set up: Work Onsite

Job Types: Full-time, Permanent

At Wrist Group, we are committed to cultivating a culture of belonging where every individual feels seen, valued, and respected.

As a global company, we aim to reflect the communities we are part of, believing that our strength comes from diverse perspectives, experiences, and the unique contributions each person offers.

We welcome applications from all qualified candidates, and we are dedicated to maintaining a recruitment process that is inclusive, fair, and respectful.

By fostering a supportive workplace culture rooted in belonging, we lay the foundation for meaningful collaboration and shared success.

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