Network Analyst I

20 hours ago

Quezon City, National Capital Region, Philippines Global Payments Inc. Full time $60,000 - $80,000 per year

Summary
Description
Summary of This Role
Install, configure, maintain, support, and secure the organization's network communications, including LANs and/or WANs. Identifies network problems, isolates root causes, and initiates corrective action. Determines priority of action and additional resources required, based on severity of service interruption. Provides technical analysis to all customers to isolate issues and develop strategies to restore or activate services. Interacts with Telecommunication Engineers, LAN Administrators, and transmission and RF staff regarding ongoing network activities. Ascertains compliance with security, safety, and environmental guidelines. Generates reports on network performance, trouble-shooting results, and routine maintenance of network elements. This role requires individuals to work within the demands a global 24x7 High availability transaction oriented network. Ability to translate business requirements into network requirements and collaboratively work with other technical teams to deliver an overall solution.

What Part Will You Play?

  • Assists with basic Network problem solving solutions within the Global Payments Network
  • Assists with assigned basic Network project and issue resolution tasks
  • Assists in the execution of basic design plans/scripts
  • Assists in reviewing timely updates to project managers and customers on the status of implementations and requests
  • Assists with the production of basic reports on network performance, trouble-shooting results, and routine maintenance of network elements

What Are We Looking For in This Role?
Minimum Qualifications

  • Bachelor's Degree
  • Relevant Experience or Degree in: No degree specified
  • Typically No Relevant Experience Required
  • 2 years of enterprise networking experience and/or a Bachelor's Degree

Preferred Qualifications

  • Appropriate advanced industry network certifications are preferred.

What Are Our Desired Skills and Capabilities?

  • Skills / Knowledge - Learns to use professional concepts. Applies company policies and procedures to resolve routine issues.
  • Job Complexity - Works on problems of limited scope. Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained. Builds stable working relationships internally.
  • Supervision - Normally receives detailed instructions on all work.
  • Dynamic Routing - Assists in configuring industry standard dynamic routing protocols including but not limited to BGP and OSPF.
  • WAN Optimization and QoS - WAN optimization and QoS on global MPLS network carrying voice and data.
  • Load Balancing - Basic knowledge of Global DNS load balancing and local application load balancing.

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