Transition Manager
6 days ago
As a
Transition Manager
, you are responsible to:
- Responsible for successful execution of one or multiple countries projects of the Manila SSC (migration/transition of work, center projects, events)
- Responsible for on time, on budget & on quality delivery of projects in compliance w/ the local & global transition methodology
- Responsible for setting-up, customizing & maintaining project plans
- Responsible for set-up, training, coordination & management of project teams members (and workshadowers)
- Responsible for development, execution & communication of change management activities during a project
- Accountable for analysis & regular risk & progress reporting of ongoing projects
- Responsible for establishment/maintenance of relationships to internal & external stakeholders, on both local/global levels
- Participation in global projects as required
QUALIFICATIONS
- Bachelor's Degree in Business or equivalent in relevant work experience
- Advantage but not required to have project management certifications
- At least 5 years of relevant work experience
- Significant project management (incl. usage of project management tools) experience
- 2 years of experience in transitions, in-depth transition knowledge & at least 2 successfully completed transitions as Transition Manager in a shared service environment
- Advanced levels in Excel & PowerPoint, experience w/ data warehouse information or similar tools
- Excellent communication & presentation skills - relevant experience in working w/ senior stakeholders & cross cultural teams is an advantage
- Proven ability to maintain professional relationships & ability to influence stakeholders & multiple teams
- Excellent communication, stakeholder & change management skills
- Cultural adaptability
- High flexibility & ability to work w/ minimal supervision
- Proven dedication to customer/client satisfaction
- Strong time management & organizational skills with the ability to meet deadlines
- Use of modern project management tools
- Use of AI tools such as MS PowerPoint, understanding of effective prompt generation for AI
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