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Business Process Admin

3 weeks ago

Bonifacio Global Metro Manila, Philippines Asticom Technology Inc Full time

Job Responsibilities:

  • Process Documentation - Define, document, and align new policies and procedures, ensuring compliance with industry standards and governance frameworks.
  • Stakeholder Collaboration - Work with different teams and external service providers to align processes and requirements for documentations
  • Work closely with SAP consultants to ensure system configuration aligns with business requirements, ensuring policies and procedures are well-supported.
  • Risk Management - Assess risks related to policies and procedures, collaborate on risk mitigation strategies, and resolve issues that arise during the migration process.
  • Change Management and Training Support - Assist in managing organizational change, developing training materials, and providing user training to ensure smooth adoption of new policies and post-migration processes.

Job Qualifications:

  • Bachelor's degree
  • Strong problem-solving and analytical skills
  • Good communication and interpersonal skills for handling employee concerns
  • Ability to multitask and manage concerns within defined SLAs
  • Willingness to work in shifting schedules and support multiple internal teams