Insight Support Associate

The Insight Support Associate plays a crucial behind-the-scenes role in executing key quantitative research activities that support the insight's Team on dive and dash projects. This role is responsible for project support activities (including material development, QC etc.) and ensuring that research projects run smoothly, stay on track, and adhere to specifications set forth in client proposals. While not client-facing, this position is essential to delivering high-quality insights.

This role will be working from home permanently and during U.S. MST business hours.

Quantitative Project Support

• Assigned specific projects, supported development of key materials such as drafting questionnaires/ quota development, survey QC, draft analytic plans, and creating report templates/shells.  
• Draft, revise, and finalize questionnaires, quota plans, and stimuli in accordance with study objectives and templates.

·       Work with operations partners to ensure proper study programming, quality control, fieldwork, and data cleaning/quality

• Implement stimuli edits based on Insight's team feedback
• Draft banner and analytics plans to support data analysis and reporting.
• Review tabs for accuracy
• Create project templates/shells with instructions for data population
• Support project follow-up materials post-project delivery.

Project Coordination

• On assigned projects, coordinate with internal operations and analytics teams to manage timelines with proactive, daily communication of project status and updates to internal teams
• Using the internal project management software, update timelines/track progress across project phases
• Communicate proactively with internal stakeholders to resolve issues and maintain workflow momentum.

Process and Documentation

• Assist in maintaining consistency and quality across deliverables through the application of established standards and best practices.
• Share feedback with stakeholders both within the Insights function and cross-functionally about how to improve processes and maximize efficiency.

• 2-3+ years of experience in market research or a related field, preferably in project coordination, operations, or an analyst role.
• Familiarity with quantitative research processes, including survey design, sampling, and data handling.
• Strong attention to detail and commitment to high-quality work, with the ability to follow instructions and flag discrepancies early.
• Excellent organizational skills with the ability to prioritize and manage multiple tasks simultaneously.
• Comfortable working behind-the-scenes and supporting others in client delivery.
• Comfortable working independently to complete tasks with input from team members
• Strong written communication skills for documentation and internal coordination.
• Proficiency in Microsoft Office (especially Powerpoint, Word, Excel); familiarity with survey platforms or data tabulation tools is a plus.

Hireframe provides nearshore and offshore staffing solutions, operating as a remote-first organization with team members located in the United States, Mexico, and the Philippines. Our robust benefits package includes:

• Permanent remote work flexibility
• Paid Time Off
• Health Maintenance Organization (HMO) coverage
• Annual performance bonuses
• Dedicated coaches offer an extra channel of support and skill-building
• Opportunities for professional growth

At Hireframe, we cultivate a supportive environment that fosters professional development and success, ensuring our team members thrive in their careers.

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