Service Crew
3 days ago
- A service crew member in the food or retail industry provides customer service, takes orders, prepares and serves food or beverages, handles payments, and maintains cleanliness and organization in their work area. Core responsibilities include customer interaction, food handling, POS system operation, and restaurant sanitation, while softer skills like strong communication, teamwork, and a positive attitude are also essential. Core Responsibilities
- Customer Service:Greet customers, present menus, answer questions about menu items, and provide a positive dining or shopping experience.
Key Skills & Qualifications
- Customer Service Skills: A friendly, patient, and outgoing demeanor is vital.
- Communication Skills: Clear verbal communication is crucial for interacting with customers and team members.
- Teamwork: Ability to work effectively with colleagues to ensure smooth operations.
- Physical Stamina: Capable of standing for long periods and performing physically demanding tasks.
- Dependability: Reliability and punctuality are important for shift work.
- Basic Education: Often requires a minimum of a secondary school certificate, though higher education or certifications (like in food hygiene) are a plus.
- Order Taking:Accurately take customer orders, whether at a counter, drive-thru, or through a POS system.
- Food & Beverage Preparation:Prepare food and drinks according to established recipes and quality standards.
- Serving:Serve food and beverages to customers promptly and courteously.
- Payment Processing:Handle cash transactions, process payments using POS systems, and accurately provide change.
- Cleanliness & Hygiene:Maintain cleanliness and hygiene in both customer and kitchen areas, including cleaning tables, floors, and equipment.
- Stock Management:Monitor and restock supplies, ingredients, and other inventory items to prevent shortages.
Job Type: Full-time
Pay: From Php695.00 per day
Benefits:
- Life insurance
- Paid training
- Pay raise
Work Location: In person
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