Customer Service Representative

2 days ago

Davao City, Davao, Philippines Fair Trade Outsourcing Full time ₱156,000 - ₱192,000 per year

Job Purpose

The Warming Store is one of the largest online retailers of heated clothing, winter apparel, electronic heating as well as offering a comprehensive range of personal cooling products. The company is based in Philadelphia, Pennsylvania.

Specific Duties and Responsibilities

The following are the specific duties and responsibilities of the Customer Service Representative

  • Back order Inquiries
  • Billing Questions and Issue
  • Cancellation of orders
  • Referring to the manufacturer
  • Following up on orders or concerns
  • Product Inquiries
  • Return and exchange questions and processes
  • Return requests for faulty products or size issues
  • Refunds for items
  • Correcting Shipping errors
  • Offering Substitutes for items that are out of stock.
  • Basic Tech Support for items
  • Tracking inquiry
  • Warranty request/claim
  • Wholesale Inquiries
  • Sales
  • Payment processing

REQUIREMENTS

  • Minimum 1 yr Customer experience
  • Prior knowledge of Retail Ops or similar order processing system a plus
  • Ability to learn quickly
  • Positive attitude
  • Desire to help customers
  • Strong written skills
  • Quick learner who can pay attention to detail
  • Ability to work well in a team
  • Preferably with prior data entry or CSR experienced

Job Type: Fixed term

Contract length: 3 months

Pay: Php13, Php16,000.00 per month

Language:

  • English (Preferred)

Work Location: In person

  • Customer Service Representative

    1 week ago

    Davao City, Davao, Philippines Fair Trade Outsourcing Full time

    JOB PURPOSECustomer Service Representatives are responsible for managing various customer issues depending on account assignment; transactions can be related to billing and collections support, client inquiries, product support or inbound interactions. Customer support representatives (CSRs), customer service advisors, or customer service associates (CSAs)...

  • Customer Service Representative

    2 weeks ago

    Davao City, Davao, Philippines TORCH Solutions Full time

    Talent Outsourcing Channel is currently seeking highly motivated and skilled individuals to join our team as Customer Service Representatives. As a Customer Service Representative, you will play a critical role in providing exceptional service and support to our valued clients.As a Customer Service Representative, you will be responsible for addressing...

  • Customer Service Representative

    7 days ago

    Davao City, Davao, Philippines FTO Full time

    Job PurposeCustomer Service Representatives are responsible for managing various customer issues depending on account assignment; transactions can be related to billing and collections support, client inquiries, product support or inbound interactions. Customer support representatives (CSRs), customer service advisors, or customer service associates (CSAs)...

  • Customer Service Representative

    6 days ago

    Davao City, Davao, Philippines FTO Full time

    OverviewJOB PURPOSECustomer Service Representatives are responsible for managing various customer issues depending on account assignment; transactions can be related to billing and collections support, client inquiries, product support or inbound interactions. Customer support representatives (CSRs), customer service advisors, or customer service associates...

  • Customer Service Representative

    22 hours ago

    Davao City, Davao, Philippines Work Avenue and Business Solutions Incorporated Full time $104,000 - $130,878 per year

    Join our dynamic team at Telco Davao as a Customer Service Representative, where fresh high school and senior high school graduates are warmly welcomed No prior experience? No problem We're looking for enthusiastic individuals eager to kickstart their careers in the telecommunications industry. In this role, you'll be the friendly voice assisting customers...

  • Customer Service Representative

    4 weeks ago

    Davao City, Davao, Philippines Remote VA Full time

    Job Title: Customer Service Representative (CSR) with QuickBooks ExperienceLocation: RemoteEmployment Type: Full-TimeJob Overview:We are seeking a detail-oriented and customer-focused Customer Service Representative with proven experience using QuickBooks to join our team. This role combines exceptional customer service skills with strong accounting software...

  • Customer Service Representative

    23 hours ago

    Davao City, Davao, Philippines beBeeCustomerService Full time ₱25,000 - ₱35,000

    Job OverviewWe are seeking a skilled Customer Service Representative to join our team. As a key member of our front-line staff, you will play a vital role in delivering exceptional customer experiences and ensuring the success of our restaurant.About the RoleThe Customer Service Representative will be responsible for handling customer inquiries, resolving...

  • Customer Service Representative

    2 days ago

    Davao City, Davao, Philippines Focusinc Group Corp. Full time $30,000 - $60,000 per year

    About the Job:Join our dynamic team and play a vital role in delivering world-class customer service As a CustomerService Representative (CSR), you'll have the exciting opportunity to engage directly with our valuedcustomers (retailers), their end users, and our expert technical service partners. Your day-to-day willinvolve providing prompt, accurate, and...

  • Customer Service Representative

    2 days ago

    Davao City, Davao, Philippines FTO Full time ₱50,000 - ₱100,000 per year

    Customer Service Representatives are responsible for managing various customer issues depending on account assignment; transactions can be related to billing and collections support, client inquiries, product support or inbound interactions. Knowledge, Skills & Abilities RequiredProven people skills Excellent communicator, both oral and written (Senior...

  • Customer Service Representative

    2 days ago

    Davao City, Davao, Philippines Talent Outsourcing Channel Solutions Full time ₱216,000 - ₱252,000 per year

    Talent Outsourcing Channel Solutions is hiring a Full time Customer Service Representative role in Talomo, Davao Region. Apply now to be part of our team.Job summary:Flexible hours available No experience required for this role Expected salary: ₱19,000 - ₱21,000 per month