Data Analyst/Reports Analyst

1 day ago

Bonifacio Global Metro Manila, Philippines e0dd7e05-d943-45fe-bdac-11a3cf3529ba Full time ₱1,200,000 - ₱2,400,000 per year

About the Role:

We are seeking a skilled and detail-oriented Data & Business Intelligence Lead will own the end-to-end data strategy and analytics for the renewals pipeline. This includes identifying churn risks, building predictive models, delivering actionable dashboards, and helping cross-functional teams make informed decisions that improve renewal rates, account health, and customer lifetime value.

Key Responsibilities:

Data Analysis & Reporting

  • Develop, maintain, and automate dashboards and reports to monitor renewal performance metrics (renewal rates, churn, upsell, downgrades, etc.)
  • Track KPIs and customer lifecycles to identify trends and patterns.
  • Analyze reasons for non-renewals and provide data-backed recommendations to mitigate churn.

Business Intelligence Strategy

  • Design and implement scalable BI solutions that support the renewals team in proactive account management.
  • Work closely with Customer Success, Sales, and Finance to provide insights into forecasting, pipeline health, and revenue recovery opportunities. Build models to predict customer churn, renewal probability, and retention ROI.

Renewals Forecasting & Optimization

  • Create models and tools for renewal forecasting based on customer behaviour, product usage, support interactions, and payment history.
  • Work with Revenue Operations to refine renewal strategies and account segmentation. Conduct A/B testing and impact analysis for pricing or engagement strategies.

Cross-Functional Collaboration

  • Support Sales and Customer Success teams and renewals playbooks and data-driven customer insights.
  • Assist Finance and Leadership with quarterly revenue projections and board reporting.

Required Skills & Qualifications:

  • Bachelor's or master's degree in data science, Business Analytics, Computer Science, or related field.
  • Fresh graduates are encouraged to apply
  • At least 2 years of experience in a Business Intelligence, Data Analysis, or Revenue Ops role, ideally in a subscription-based environment.
  • Strong hands-on experience with SQL, BI Tools like Tableau, Power BI, Looker, or Mode.
  • Proficiency in Excel/Google Sheets, Google Analytics, and data modelling
  • Familiarity with CRM and CS platforms (e.g. Salesforces, Gainsight, Zendesk, HubSpot)
  • Excellent verbal and written communication skills.
  • Flexibility to work during U.S. business hours (PST).
  • Can work 100% on site in BGC Taguig

Interested? Here are ways to reach us:

  • Send a message to Steph)

Join our awesome # team

  • Reporting Analyst

    1 day ago

    Bonifacio Global, Metro Manila, Philippines TENERITY PHILIPPINES CORP. Full time ₱900,000 - ₱1,200,000 per year

    This individual is responsible for a full range of activities which ensure the operational effectiveness and excellence of the business enterprise, including the management and oversight of the data management and reporting processes. The Reporting Analyst will assist business unit leaders in developing tactical and strategic reporting to support each...

  • Data Analyst

    2 weeks ago

    Bonifacio Global, Metro Manila, Philippines Seven Seven Global Services, Inc. Full time ₱1,500,000 - ₱3,000,000 per year

    Work Location: W Global Center, 9th Ave. cor. 30th St., Bonifacio Global City, TaguigWork Schedule: Day ShiftSet-up: Hybrid (2-3x a week onsite)JOB DESCRIPTION:Ability to gather business requirements and translate the requirements to reports and dashboardsCreate simple yet effective dashboards, reports, etc. as needed by the business in support of projects...

  • Data Analyst

    2 weeks ago

    Bonifacio Global, Metro Manila, Philippines YONDU INC. Full time ₱900,000 - ₱1,200,000 per year

    MAIN SKILLS NEEDED - MINIMUM 3 YEARS EXPERIENCE1.) SQL2.) ETL3.) POWER BI4.) PYTHON5.) TABLEAUDUTIES AND RESPONSIBILITIES:● Develop and implement advanced data analysis techniques to optimize efficiency and quality.● Prepare and present detailed reports, dashboards, and visualizations of operational results for stakeholders.● Interpret data using...

  • Data Analyst/Business Intelligence/Reports Analyst

    3 days ago

    Bonifacio Global, Metro Manila, Philippines e0dd7e05-d943-45fe-bdac-11a3cf3529ba Full time ₱400,000 - ₱600,000 per year

    Embrace the innovation with iOPEX Technologies. Join our awesome # teamWe are hiring for awesome professionals for our # team.Qualifications:No experience requiredPreferably with relevant experience as a Data/Reports AnalystFamiliarity with tools such as SQLAbility to communicate complex data insights in a clear and concise mannerShould be willing to work...

  • Reporting Analyst

    3 weeks ago

    , Metro Manila, Philippines QBE Insurance Full time

    Join to apply for the Reporting Analyst role at QBE Insurance 1 year ago Be among the first 25 applicants Join to apply for the Reporting Analyst role at QBE Insurance Get AI-powered advice on this job and more exclusive features. Primary DetailsTime Type: Full timeWorker Type: EmployeeProduce analytics and reporting, map key reporting processes, document...

  • Sr. Data Analyst

    2 weeks ago

    Bonifacio Global, Metro Manila, Philippines YONDU INC. Full time ₱1,200,000 - ₱2,400,000 per year

    Objective (Purpose of the Job)The Senior HR Data Analyst shall be responsible for organizing, managing and optimizing Human Resources data. The role shall handle big data and includes performing data analysis, data migration, data migration governance, and ensuring data quality and integrity across various reporting and analytics requirements by HR. HR Data...

  • Data Analyst Senior Manager

    5 days ago

    Bonifacio Global, Metro Manila, Philippines Q2 HR Solutions Inc. Full time ₱1,500,000 - ₱2,500,000 per year

    Location: BGC, TaguigWork Arrangement: Full OnsiteSchedule: 9 AM – 6 PM PHTDirect Hire | Can start ASAPAbout The TeamThe data scientist team is responsible for analytics and planning of the company's critical areas. We work cross-functionally with Gaming, Marketing and Engineering teams to deliver actionable insights and support strategic decision-making....

  • Reports and Data Analyst

    4 weeks ago

    , Metro Manila, Philippines Iron Mountain Full time

    Senior Talent Acquisition Business Partner at Iron Mountain In this role, you will be responsible for transforming complex operational, financial, and customer data into clear, actionable business intelligence to drive strategic decision-making across the organization . This team is the engine of data insights at Iron Mountain, collaborating with...

  • Reports Analyst

    3 weeks ago

    Manila, Philippines V-Call Center Link Inc. Full time

    Description Collect and analyze data from various sources to create comprehensive reports. Requirements: Minimum of 2 years’ experience as an MIS Reports Analyst or Data Analyst, preferably in a BPO setting Proficiency in Power BI, VBA, and SQL (at least intermediate skill level) Strong analytical and problem-solving skills with keen attention to detail...

  • Reports and Data Analyst

    1 week ago

    Manila, National Capital Region, Philippines Iron Mountain Full time ₱40,000 - ₱80,000 per year

    Iron Mountain is seeking askilled Reports and Data Analystto join ourBusiness Intelligenceteam.In this role, you will be responsible fortransforming complex operational, financial, and customer data into clear, actionable business intelligence to drive strategic decision-making across the organization. This team is the engine of data insights at Iron...