Fraud Prevention Analyst

Why should you join dLocal?

dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make inroads into the world's fastest-growing, emerging markets.

By joining us you will be a part of an amazing global team that makes it all happen, in a flexible, remote-first dynamic culture with travel, health and learning benefits, among others. Being a part of dLocal means working with 1000+ teammates from 30+ different nationalities and developing an international career that impacts millions of people's daily lives. We are builders, we never run from a challenge, we are customer-centric, and if this sounds like you, we know you will thrive in our team.

What's the opportunity?

As part of the Fraud Prevention Team, you will work in the team that help design and decide the fraud prevention strategy for each industry and each merchant. The objective will be to optimize the decision of which payments we have to accept and reject; also, to make decisions which to improve user experience, keeping in mind the conversion rate and chargeback optimization targets.

What will I be doing?

• Identify potential suspicious behavior from our merchants
• Analyze the risk associated with new customer business
• Optimize the sales/fraud ratio to minimize losses
• Monitor and investigate transactions via internal and external fraud prevention tools
• Undertake proactive analysis of transactions and customers/users
• Provide analysis of fraud trends and chargeback levels to management

What skills do I need?

• • 3 year of experience in e-commerce or payment environment
• Good understanding of fraud rule management and fraud prevention systems
• Strong data analytical skills and passion for discovering new fraud patterns
• Strong Excel skills: the ability to manipulate large amounts of data and to create reports
• Excellent written and verbal communication
• Willingness to learn
• Enthusiastic, Proactive, Responsible, Team player, Problem solver & Self-motivation
• Fluent English

What do we offer?

Besides the tailored benefits we have for each country, dLocal will help you thrive and go that extra mile by offering you:

• Remote work: work from anywhere or one of our offices around the globe*
• Flexibility: we have flexible schedules and we are driven by performance
• Fintech industry: work in a dynamic and ever-evolving environment, with plenty to build and boost your creativity
• Referral bonus program: our internal talents are the best recruiters - refer someone ideal for a role and get rewarded
• Learning & development: get access to a Premium Coursera subscription
• Language classes: we provide free English, Spanish, or Portuguese classes
• Social budget: you'll get a monthly budget to chill out with your team (in person or remotely) and deepen your connections
• dLocal Houses: want to rent a house to spend one week anywhere in the world coworking with your team? We've got your back
• For people based in Montevideo (Uruguay) applying to non-IT roles, 55% monthly attendance to the office is required

What happens after you apply?

Our Talent Acquisition team is invested in creating the best candidate experience possible, so don't worry, you will definitely hear from us. We will review your CV and keep you posted by email at every step of the process

Also, you can check out our webpage, Linkedin, Instagram, and Youtube for more about dLocal

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.