BPO Sales Coach
1 week ago
About the Position: Sales Coach - Travel Sales (Cebu) | Onsite
Start Date: ASAP
Account Focus: Travel Sales
Support Type: Voice Support
Work Setup: 100% Onsite
Shift Schedule | Rest Days: Night Shift
Educational Qualification: College Graduate
Work Experience:
- At least 1 year of coaching or team leadership experience in sales (preferably within a call center environment)
- Proven experience managing KPIs related to sales quotas across various products
- Strong objection handling skills
- Negotiation abilities
- Familiarity with Sales CRM systems, QA tools, and Excel dashboards
Job Responsibilities:
- Conduct one-on-one coaching sessions with agents, focusing on closing techniques, overcoming objections, and script adherence
- Collaborate with the Sales Manager and Team Leads to align coaching priorities with overall business goals
- Ensure agents follow client-approved scripts, legal disclosures, and meet quality standards
- Review and analyze daily and weekly performance reports
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