WM Mortgage Operations

JOB DESCRIPTION

Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging environment?

As a WM Mortgage Operations - Processing Specialist within Private Banking, you manage the end-to-end processing of mortgages and HELOCs, coordinating with internal teams and third parties to ensure all documentation, underwriting, and regulatory requirements are met. While not client-facing, you resolve issues and facilitate communication to support a smooth closing process.

Job Responsibilities:

• Achieve daily production targets on a consistent basis and turnaround priority reviews within the stipulated timelines
• Maintain high standards and follow all process controls with no lapses
• Handle issues and escalate to management if required
• Interact with different stakeholder to resolve process issues and play key role in adding process controls
• Suggest process enhancements, possible automations for better controls, perform periodic risk and controls analysis with the team for process risk valuation

Required qualifications, skills, and capabilities:

• Minimum of 1 year of experience in US mortgage loan originations, with expertise in Mortgage concepts; Working knowledge of major US Mortgage Regulations, mortgage originations life cycle
• Excellent written and verbal communication skills to communicate with internal and external parties to resolve issues
• Proficiency in analyzing documents like Title, Home Owners Insurance/Flood, Appraisal, etc.
• Must have had exposure to production management, work allocation, prioritization, exception handling, and process documentation
• Proficient in Microsoft Office applications (Word, Excel, and Outlook)
• Proficient in organizing, priority setting, pipeline management, stakeholder management
• Ability to act independently and work in a fast paced, high production environment
• Time Management, flexibility & adaptability to changes
• Good analytical skills with attention to detail
• Exception Handling & Subject Matter Expertise, challenges status quo

Preferred qualifications, skills, and capabilities:

• At least Bachelor's degree
• Experience in Loan Processing process is preferred

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.