
Operation Manager
2 weeks ago
Benefits
- Competitive compensation package
- Performance-based cash incentives
- Performance-based salary increase
- Employee discounts and gift certificates
- HMO for employee and dependents
- Above standard leave credits (including birthday leave)
- Employee engagement events and activities
- Monday to Friday workweek
- Terms and conditions apply
Requirements
- Plan, monitor, and analyze key metrics for day-to-day operations.
- Ensure compliance with company policies and regulatory requirements.
- Lead, train, and supervise staff across departments.
- Set performance objectives and conduct evaluations.
- Promote a culture of teamwork, accountability, and continuous improvement.
- Oversee resource allocation (staff, equipment, budget).
- Develop and implement operational strategies to support business growth.
- Forecast future needs and proactively plan operational improvements.
- Handle escalated customer issues and complaints effectively.
Qualifications
- Bachelor's degree in Business Administration, Operations Management, or any related field.
- At least 3 years of people management experience (at least Supervisory)
- Knowledge in performance and operations metrics.
- Strong decision-making, problem-solving, and task delegation skills
- Willingness to train and to do field work
Location: Lot 12 Block 5 Sugartowne Homes, Filinvest ll, Batasan Hills, Quezon City
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Job Type: Full-time
Work Location: In person
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