Client Revenue Analyst

2 weeks ago

Manila, National Capital Region, Philippines Baker & McKenzie Full time

Job Description

The Client Revenue Analyst is responsible for overseeing the billing and collections process, ensuring accurate and timely invoicing, and managing accounts receivable. This role involves proactively understanding client billing instructions and coordinating with various departments and external clients to comply with the instructions and resolve billing and collection issues.

Main Responsibilities

  • Understand client's billing instructions
  • Work with the partner to ensure prompt and proper billing of work done
  • Help in resolving billing issues with service provider
  • Ensure that invoices are sent to the client timely and in full compliance with their instructions, including the billing method and billing details required.
  • Collaborate with billing service provider and other internal teams on executing billing instructions from client and / or billing partner.
  • Coordinate with the client or the partner in resolving issues encountered in billing as needed.
  • Communicate effectively with the Partners about the status of their bills, updates on their instructions, ask for help and clarify or request for further instructions, if needed.
  • Apply credit memos and review invoice rejections.
  • Process manual invoices or manual changes to invoices to comply with client instructions on invoicing as needed.
  • Monitor the status of outstanding invoices, following up on payments, and updating the status of each account to the partner and to the CFO
  • Escalate and coordinate billing and collection issues with handling Partners, CFO, and COO for resolution.
  • Update Partners on problematic accounts and recommend appropriate actions (e.g., write-off of A/Rs).

Education

  • College graduate in Finance / Accountancy / Banking / Business Administration / Management / Commerce

Skills and Experience

  • With at least 2 - 3 years of relevant experience in accounts receivable and billing process, SAP experience is an advantage
  • Proven experience in billing and accounts receivable management.
  • Strong organizational and communication skills.
  • Ability to work collaboratively with internal and external stakeholders.
  • Proficiency in relevant billing software and tools.
  • Excellent customer service skills
  • Strong detail orientation, good analytical and problem-solving skills
  • Time management skills and ability to prioritize important tasks.
  • Strong sense of urgency; results-oriented
  • Able to work with minimum supervision

Additional Information

  • Can start immediately
  • Work arrangement - hybrid, with opportunities for a complete work-from-home setup in the future.

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