Operations Team Leader

3 days ago


Mandaluyong City, National Capital Region, Philippines Private Advertiser Full time ₱900,000 - ₱1,200,000 per year

JOB DESCRIPTION:

  1. Overseeing daily team operations and ensuring efficiency in workflows.
  2. Analyze data and generate reports using advanced Excel functions such as pivot tables, lookup functions, formulas (mathematical and conditional), and other data analysis functions.
  3. Identify areas in the process for optimization and propose improvements to enhance productivity and accuracy.
  4. Work with CRM systems to manage customer interactions, track performance metrics, and optimize processes.
  5. Support team members in problem-solving and provide guidance on best practices.
  6. Collaborate with cross-functional teams to implement and maintain data-driven strategies.
  7. Ensure adherence to company policies, standard operating procedures, and quality standard.
  8. Train and mentor team members in processing improvements and data management techniques.


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