Biomedical Service Engineer
3 days ago
Job Description
- Be prepared to undertake calls 24/7 to ensure uninterrupted technical support and maintenance for our customers.
- Travel to customer sites to install, service, and repair laboratory equipment, ensuring optimal performance and reliability.
- Perform preventive maintenance, calibration, and system upgrades on customer equipment according to service schedules and guidelines.
- Diagnose and troubleshoot technical issues, utilizing testing equipment, diagnostic tools, and technical documentation to identify root causes and implement effective solutions.
- Provide technical training and support to customer personnel, ensuring they can operate and maintain the equipment effectively.
- Collaborate with internal teams to escalate and resolve complex technical issues, including communicating customer feedback and service reports.
- Maintain accurate service records, reports, and documentation, including equipment logs, service tickets, and customer communication.
Qualifications
- Graduate of Biomedical Electronics and Computer Technology (BECT) or Bachelor's degree in Electronics and Communications Engineering, or a related field
- Excellent customer service and communication skills, with the ability to interact professionally with customers and internal stakeholders.
- Willingness to travel and work in diverse customer environments
- Valid driver's license and a clean driving record.
Job Type: Full-time
Pay: Php15, Php20,000.00 per month
Benefits:
- Additional leave
- Company events
- Flexible schedule
- Opportunities for promotion
- Paid training
Work Location: In person
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