Document Control Coordinator

2 weeks ago

Taytay, Calabarzon, Philippines Alpha Multi Core Advertising Corporation Full time

Job description:

Key Responsibilities:

  1. Document Control & Management:

  2. Maintain the master document register and document control system.

  3. Ensure creation, review, approval, distribution, and archival of QMS documents, including procedures, work instructions, forms, and records, in accordance with ISO 9001:2015 requirements.

  4. Remove obsolete documents from points of use and archive as per retention schedules.

  5. Process Documentation:

  6. Collaborate with department heads to document and standardize company processes to meet ISO 9001:2015 standards.

  7. Develop structured procedures, process maps, and work instructions.

  8. Update process documentation as operations evolve, ensuring accuracy and compliance.

  9. Compliance & Audit Support:

  10. Ensure document control processes comply with ISO 9001:2015 and internal QMS policies.

  11. Provide documented evidence and records to support internal and external audits.

  12. Monitor and report document control compliance metrics.

  13. Training & Guidance:

  14. Train staff on document control procedures and ISO-compliant process documentation practices.

  15. Act as the point of contact for documentation-related queries.

  16. Continuous Improvement:

  17. Identify and implement improvements in document control and process documentation workflows.

  18. Support a culture of quality and compliance across the organization.

Key Performance Indicators (KPIs):

  • Document Accuracy & Timeliness: Percentage of QMS documents updated and approved within defined timelines.
  • Process Documentation Completion: Number of core processes documented to ISO 9001:2015 standards per quarter.
  • Audit Readiness: Availability and accessibility of required documents during internal and external audits.
  • Obsolete Document Management: Percentage of outdated documents removed from active use.
  • Training Effectiveness: Number of employees trained on document control and process documentation, and compliance adherence post-training.

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