Part-Time Customer Service Agent for a Gaming Accessories Company

2 days ago

Manila, National Capital Region, Philippines LTVplus Full time ₱150,000 - ₱250,000 per year

Description

Are you a passionate gamer with a knack for helping people? Do you understand the excitement of college sports fans? VarsityGripz, a licensed gaming products company, is looking for a Customer Support Agent to join our team

We innovate grips and wraps for PlayStation 5 and Xbox Series X|S consoles and controllers, built with premium materials and bold designs.

Requirements

  • Proven experience in a customer support role
  • Excellent written and oral communication skills
  • Experience with Gorgias
    Familiarity with Gen Z culture and a strong US- based cultural understanding
    Demonstrate understanding of current- generation gaming consoles (PlayStation 5 and Xbox Series X/S), including their core features and controllersProvide daily customer support via email and chat

Responsibilities

  • Utilize email and chat to manage customer interactions efficiently
  • Assist with relevant back office tasks as needed
  • Manage customer communications efficiently using Gorgias and additional internal tools

Nice to have

Nice to Have Interest and/or Knowledge in Sports ( American Football, College Football)

Working conditions

M F. 11 AM 3 PM EST

Is This YOU? Then We Want to Meet You

  • You've got customer service experience
  • You are a people person and you are a great communicator
  • You're friendly, adaptable, and a fast learner.
    Always up for a new challenge and you are handling it with a can- do attitude.
  • A team player who's not afraid to speak up, pitch in, and get things done.
    Thrive in fast- paced environments and adapt to changes like a pro.

If this sounds like you, then you're just who we're looking for to join our remote LTVplus squad

Who We Are LTVplus – Your Global Remote Team

At LTVplus, we're all about delivering WOWworthy customer experiences for brands worldwide. We're a remotefirst company with a team spread across the globe, embracing flexibility and diversity in everything we do. We work with various clients, bringing personalized support to enhance their customer experiences.

When you join LTVplus Your Mission will be to

  • Handle customer inquiries across email, chat, and social media like a pro.
    Be the voice of the brand, providing personalized and top- notch support.
  • Collaborate with our awesome team to boost customer satisfaction and share insights.
  • Use various tools and platforms to troubleshoot and resolve customer issues efficiently.
  • Adapt to different client needs – because every day is a new adventure

Tech Checklist – Gotta Have It

A reliable computer (preferably younger than 3 years) and a stable high

  • speed internet connection.
  • Some experience with customer support software (e.g., Gorgias, Zendesk, Intercom) would be awesome
  • A quiet, cozy workspace to handle calls and chats like a pro.

Employment type

Part-time

Department

Restaff

Division

APAC

Location

Philippines/Metro Manila/Manila

  • Game Customer Service Representative

    2 days ago

    Manila, National Capital Region, Philippines GSR TECHNOLOGY LIMITED Full time ₱250,000 - ₱500,000 per year

    Job responsibility:Respond promptly and professionally to players' inquiries and provide accurate information regarding game features, gameplay, and technical issues.Assist players in troubleshooting and resolving game-related problems, including gameplay difficulties, account issues, and payment inquiries.Provide guidance and support to players on game...

  • Customer Service Associate

    4 days ago

    Manila, National Capital Region, Philippines APC - Digital Gaming Full time ₱300,000 - ₱360,000 per year

    APC - Digital Gaming is hiring a Full time Customer Service Associate role in Manila, NCR. Apply now to be part of our team.Job summary:Flexible hours availableNo experience required for this roleExpected salary: ₱25,000 - ₱30,000 per month

  • Part-Time Insurance Agent

    4 days ago

    Manila, National Capital Region, Philippines Cyrene Insurance Agency Full time ₱144,000 - ₱240,000 per year

    Position TitlePart-Time Insurance Agent (WFH/Hybrid)LocationVaries (Metro Manila, Cavite, Calabarzon area)Compensation₱15,000 – ₱20,000 per monthQualificationsFresh graduates encouraged to applyMust have your own internet-enabled setup (laptop, webcam, smartphone)Key ResponsibilitiesConnect with clients remotely to offer insurance and financial...

  • Customer Service Agent

    4 days ago

    Manila, National Capital Region, Philippines OnlineFactory Full time ₱150,000 - ₱250,000 per year

    is hiring a Part time Customer Service Agent role in Malate, NCR. Apply now to be part of our team.Job summary:Flexible hours available1 year of relevant work experience required for this roleQualifications:Must have at least 3 months BPO experienceExcellent communication skillsExperience in using Salesforce is a big plusMust be flexible with any shift and...

  • Games Customer Service Specialist

    1 week ago

    Manila, National Capital Region, Philippines Aether Global Full time ₱900,000 - ₱1,200,000 per year

    Job Description:Games Customer Service SpecialistAbout the Role:As a Game Content Reviewer, youll safeguard the clients community by monitoring user-generated content (UGC), enforcing guidelines, and ensuring all in-game interactions align with our policies. Youll be the frontline defender of our communitys integrity, safety, and positive...

  • Parts Assistant

    2 days ago

    Manila, National Capital Region, Philippines San Miguel Corporation Full time ₱150,000 - ₱250,000 per year

    Minimum Qualifications:Graduate of any Business-related course or equivalent.With 1–2 years of work experience in the automotive industry.Experience in handling parts inventory, stock monitoring, reporting, and receiving.Good communication skills, time management, attention to detail, and a positive attitude.Willing to be assigned in Libis, Quezon City.Job...

  • Customer Support Agent

    4 days ago

    Manila, National Capital Region, Philippines KickAss Products Pty Ltd Full time ₱30,000 per year

    Are you ready for a KickAss career change?We have an awesome opportunity to join the KickAss Customer Experience Team.Start Date: ImmediatePosition Type: ContractorWork from home requirements: Must supply own computer, multiple screens, and quality headset with sufficient internet accessHours: 40-hour standard week, additional hours available. Must be...

  • Customer Support Agent

    4 weeks ago

    Manila, National Capital Region, Philippines Patrianna Limited Full time

    Position SummaryPatrianna is a rapidly growing product development company headquartered in Gibraltar, working to revolutionize the social casino gaming industry. We prioritize innovation, quality, and customer satisfaction, driven by a team of talented professionals from around the globe. If you're eager to contribute to a dynamic team and grow your skills...

  • Technician L1, Gaming Technical Services

    2 days ago

    Manila, National Capital Region, Philippines Melco Resorts & Entertainment Full time ₱60,000 - ₱80,000 per year

    REQ12924 Technician L1, Gaming Technical Services (Open Date: 16/06/2025)Position SummaryThe Technician 1, Gaming Technical Services is responsible for all approved immediate and preventative maintenance, installations, conversions, relocations and upgrades on all Electronic Gaming Machines, Tables Games and other gaming and ancillary technology.Primary...

  • VIP Front Office Agent

    4 days ago

    Manila, National Capital Region, Philippines Solaire Resort Full time ₱600,000 - ₱800,000 per year

    Company DescriptionSolaire Resort Entertainment City is the first integrated destination resort in Manila's Entertainment City, featuring 800 luxurious resort-style accommodations, extensive dining options, impressive gaming facilities, and a state-of-the-art lyric theatre. Solaire Resort North, located in Quezon City, offers a unique luxury experience as...