Operations Manager

17 hours ago

Ayala Alabang, National Capital Region, Philippines ADEC Innovations Full time ₱900,000 - ₱1,200,000 per year

ADEC Innovation is a global, purpose-driven business solutions organization that specializes in integrating business process solutions with sustainability and environmental management. With a history spanning over three decades, the company was founded in Manila, Philippines, in 1996 and has since expanded its footprint to six continents with a workforce of over 5,000 associates. ADEC Innovation is driven by a mission to advance sustainable business and operational practices by transforming information into knowledge and reshaping risk into positive impact and value for its clients.

We are looking for an Operations Manager to join our growing team

Basic Qualification:

  • Bachelor's degree in Business Administration, Management, or a related field
  • Minimum 1–3 years of solid experience as an Operations Manager, preferably in a BPO (Business Process Outsourcing) setup
  • Strong organizational and multitasking skills to manage multiple projects and accounts effectively
  • Excellent leadership and team management abilities
  • Proven experience in stakeholder management and client relationship buildin
  • Strong problem-solving skills with the ability to handle operational challenges swiftly
  • Good communication skills, both verbal and written
  • Ability to work under pressure and meet tight deadlines
  • Proficient in using Microsoft Office and operations management software
  • Detail-oriented with a focus on process improvement and quality assurance

DUTIES & RESPONSIBILITIES

  • Oversee daily operations to ensure efficiency and productivity
  • Manage multiple client accounts and maintain strong stakeholder relationships
  • Lead and motivate operational teams to achieve targets
  • Develop and implement process improvements for better performance
  • Coordinate cross-departmental activities and resources
  • Monitor key performance indicators and prepare operational reports
  • Resolve operational issues and ensure compliance with company policies
  • Support strategic planning and business growth initiatives.

What's in it for you?

  • Competitive salary package
  • Life Insurance on Day 1
  • HMO with free dependent*
  • Paid leave credits*
  • 13th Month pay

*Terms and conditions apply

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