CSR Healthcare Specialist

2 weeks ago

Quezon City, National Capital Region, Philippines Sapient Careers MNL Full time ₱204,000 - ₱300,000 per year

We are looking for a dedicated Call Center Agents - Healthcare Account Specialist as prior in our Metro Manila sites

Easy and Fast One-day Hiring Process Earn up to 25k monthly plus more benefits This is for urgent hiring, don't miss this opportunity and if you have these skills, this might be your sign to apply here at Sapient and BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE

Responsibilities:

  • Answer incoming customer calls and inquiries regarding medical services, insurance coverage, and billing.
  • Resolve customer complaints and escalate issues as needed.
  • Update and maintain accurate records of customer interactions, transactions, and order details in the system.

Qualifications:

  • At least High school graduate
  • No prior experience necessary—we provide comprehensive training
  • Good communication and interpersonal skills
  • At least conversant in the English language with confidence
  • Excellent problem-solving and decision-making abilities
  • Ability to thrive in a fast-paced and dynamic environment

What we Offer:

  • Fix weekends off
  • Pioneer, Non-voice, and Easy Accounts Available
  • Day Shift, Night Shift, and Shifting Schedules

THIS IS FOR AN ONSITE WORK SET UP ONLY

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php17, Php25,000.00 per month

Benefits:

  • Additional leave
  • Company events
  • Employee discount
  • Health insurance
  • Paid training
  • Pay raise

Work Location: In person

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