IT Associate

2 days ago

Manila, National Capital Region, Philippines Viatechnik Inc. Full time ₱250,000 - ₱400,000 per year

Join VIATechnik and launch your IT career in a role that combines hands-on technical support, growth opportunities, and exposure to the latest IT tools.

What You'll Do:

  • Provide 1st/2nd-level support for hardware, software, and network issues.
  • Set up and configure desktops, laptops, printers, and peripherals.
  • Manage user accounts, permissions, onboarding, and offboarding tasks.
  • Perform routine system maintenance, updates, and security patches.
  • Maintain IT asset inventory and vendor coordination.
  • Document incidents, escalate as needed, and identify patterns for improvement.
  • Explore and integrate automation/AI tools to streamline IT operations.

Why This is a Career Move:

  • Gain exposure beyond helpdesk support — system administration, security, and asset management.
  • Learn directly from experienced IT mentors during your first 3 months in Makati.
  • Join a collaborative culture where technology is central to success.

What We're Looking For:

  • 6 months to 1 year experience in IT support/helpdesk (fresh graduates are welcome to apply).
  • Strong knowledge of Windows system support and directory services.
  • Comfortable with device setup, imaging, and asset management.
  • Familiarity with ticketing systems (e.g., Spiceworks).
  • Excellent collaboration and problem-solving skills.
  • Willingness to work in our Makati office
  • Flexible to work Mid Shift or shifting schedules

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