GBS Billing Inquiry Associate

5 days ago

Medellin Central Visayas, Philippines UPS Full time ₱900,000 - ₱1,200,000 per year

Antes de candidatar-se, selecione o idioma de preferência dentre as opções disponíveis no canto superior direito desta página.
Explore sua próxima oportunidade em uma organização da Fortune Global 500. Vislumbre possibilidades inovadoras, experimente nossa cultura gratificante e trabalhe com equipes talentosas que ajudam você a melhorar a cada dia. Sabemos o que é preciso para levar a UPS para o futuro - pessoas com uma combinação única de competência e paixão. Se você tem as qualidades e a motivação para liderar você mesmo ou equipes, há funções prontas para cultivar suas habilidades e levá-lo(a) para o próximo nível.

Descrição Do Cargo
Job Summary
This position assists customers by researching and responding to inquiries concerning their bill/s. He/She researches and processes adjustments. This position communicates extensively via email/telephone with internal and external customers to resolve domestic and international issues.

Responsibilities

  • Initiates inquiries to customers regarding monies owed for international or domestic shipments.
  • Performs account analysis and credit control activities.
  • Maintains customer receivable accounts.
  • Edits billing-related information, updates customer invoicing, and ensures proper support documentation is included.
  • Creates and processes manual billing entries.
  • Adds and maintains customer account information and requirements within various billing systems.

Qualifications

  • Prior billing experience
  • Working knowledge of Microsoft Word, Excel, Access, and Outlook
  • Bachelor's Degree in Administrative careers or related
  • Intermediate English

Other Requirements

  • Monday to Friday 6:00 a.m. to 3:30 p.m.
  • Monday to Friday 6:30 a.m. to 4:00 p.m.
  • On-site work with Rotation

Tipo De Colaborador
Estágio

A UPS tem o compromisso de oferecer um local de trabalho no qual não aja discriminação, assédio e retaliação.

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