Digital Sales Consultant

2 days ago

Remote, Philippines OnlineJobs Full time ₱40,000 - ₱60,000 per year

Join one of Australia's Fastest Growing Modern Furniture Brands

At Life Interiors, we're passionate about making great design accessible to all. As one Australia's most rapidly expanding homeware and furniture brand, we're committed to delivering exceptional experiences for both our customers and our team.

The Role:

This is an interior furniture sales consultant role with a key focus on selling local and overseas brands, while providing exceptional customer experiences.

What you'll be doing:

? Processing sales enquiries on a daily basis and adhering to Life Interiors selling standards
? Providing outstanding customer experiences by using your personality and skills to offer product and service advice to clients
? Adhere to Life Interiors' standards and expectations
? Attempt to turn opportunities and enquiries into sales
? Working with clients via email, live chat and over the phone using our CRM and ERP system Netsuite and our customer service portal Zendesk
? Work towards achieving company set KPIs and Benchmarks
? Consistent learning of product and supplier knowledge allowing you to become an industry expert
? Working closely with our customer service and warehouse teams
? Attempt to save order cancellations via effective negotiating and influencing skills and assist with customer refunds, returns and exchanges where appropriate
? Provide feedback to the Sales Manager
? Being a Life Interiors brand ambassador, representing and upholding our
reputation in the marketplace as an industry leader
? Providing feedback on how we can continue to improve our business, brand
and customer experience
? Working weekend shifts and flexible hours
? Positively contribute to the sales team and broader Life Interiors team culture

What we are looking for:

? 2 years of sales experience in the furniture industry
? Committed to creating exceptional customer experiences
? Able to add to build upon on our customer-centric team culture
? Positive attitude & solutions focussed
? Self-motivated & results driven with great initiative
? Highly organised and pay attention to detail
? Computer savvy
? Great English written communication skills
? Thrive in what can at times be a stressful environment
? Have a continuous improvement mindset
? Friendly and out-going personality

What We Offer:

*Salary offered: TBD depending on experience
*13th month performance based bonus paid in December
*Annual performance and salary review every June
*HMO with an additional dependent
*10 days Vacation leave
*5 days Sick leave
*3 days additional PTO (Christmas day, New Year's day, & Good Friday)
*Full-time day shift (9:00 am to 6:00 pm - Australian Eastern Daylight Time (AEDT))
*Permanent work from home set-up
*To start immediately

For interested applicant, kindly fill out the application form:
Upgrade to see actual info/?k=zLdqBdvRPLt5qwEBbrrYEA&d=Upgrade to see actual info

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