Post Deployment Services

4 days ago

Philippines Kainos Full time

Join Kainos and Shape the Future

At Kainos, we're problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we're transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together.

We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you'll be part of a diverse, ambitious team that celebrates creativity and collaboration.

Ready to make your mark? Join us and be part of something bigger.

MAIN PURPOSE OF THE ROLE & RESPONSIBILITIES IN THE BUSINESS:

As a Workday HCM Post Deployment Consultant in Kainos, you will play a critical role in supporting our global customers post-deployment. Your primary focus will be on Workday HCM, with experience in other Workday products highly desirable. You'll be responsible for configuring, troubleshooting, and optimising Workday solutions, ensuring our clients continue to derive value from their Workday investment.

MINIMUM (ESSENTIAL) REQUIREMENTS:

  • Strong understanding of Workday products either/or HCM as well as any specialist Capability
  • Excellent customer focus, able to assess customer needs, build relationships and manage customer expectations.
  • Strong communicator, able to communicate with customers and colleagues with impact, credibility and empathy, including in a remote working situation.
  • Willing and able to act as a role model within the capability and mentor and/or line manage more junior consultants
  • Willing and able to support the sales process including the production of estimates for the delivery of work packages
  • Able to implement improvements in tools and/or processes to help the practice
  • Commercial understanding of utilisation within a services organisation and the importance of these targets
  • Able to rotate through various Workday delivery services, specifically Consulting and Application Management Services
  • Application Management Services, able to deliver work to meet defined Service Level Agreements
  • Able, if required, to travel to customer sites in the same region (minimal out of region travel may also be required)

DESIRABLE:

  • Workday HCM, Financials or Payroll Certification
  • Professional qualifications in your area of expertise
  • Experience in post deployment services

Embracing our differences

At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field.

Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out.

We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.

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