Front Office Associate

10 hours ago


Antipolo City, Calabarzon, Philippines Hallare Hotels & Resorts Full time
  • Answering phone calls.
  • Setting and checking members and guests in and out for appointments.
  • Greeting members and guests upon arrival.
  • Accepting constructive criticism in a positive manner and using it as a learning tool.
  • Receive letters, packages etc. and distribute them
  • Responsible for building good rapport with the customers and greet the customers when they enter the hotel lobby.
  • Verify a guest's method of payment and run a background credit check. Front desk agents will also try to upsell guest rooms, by sharing available alternatives and options.
  • Register & process guests and their assigned rooms
  • Accommodate guest requests
  • Communicating with hotel staff on the status of guest rooms
  • Up Selling guest rooms and promoting hotel services
  • Handling cash payments
  • Maintain a clean and neat front desk area
  • Responsible for records keeping on people who have come to the office. Maintain records of their queries /feedback.
  • Other duties as assigned by Immediate Superior or the Management.

Job Type: Full-time

Pay: Php600.00 per day

Benefits:

  • Flextime
  • Paid training

Application Question(s):

  • Are you located in Antipolo City, Rizal?

Experience:

  • Front Office Associate: 1 year (Preferred)

Work Location: In person


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