Payments Specialist

1. Meets service level standards in collecting and posting payment transactions

A. Major Activities

    Ensure daily  posting of all payments and adjustments for policy related transactions 

    Reconciles OTC payments made through different payment channels prior to posting or payment uploading

B. Output

     Accurate processing of payment transactions within TAT

    Updated OTC Recon/Payments file

  2. Performs tasks to increase collection efficiency

    A. Major Task

Conducts an analysis of payment discrepancies vs. due premiums for proper allocation of incoming payments

Analyzes rejected payments and initiates necessary actions to maximize collection opportunities

   B. Output

       Frequent and Sucessful Rebilling Attempts

       Clean-up of invalid accounts

3. Performs all other related and compatible duties as assigned

   A. Major activities

     · Participates in company initiatives and projects

     · Provide team support for any resource constraints experienced by the unit

  B. Output

       Immediate attention and resolution to client's and agent's queries

Established in 1999, AXA Philippines is one of the largest and fastest growing life insurance companies in the country. It offers financial security to more than one million individuals through its group and individual life insurance as well as general insurance products through its subsidiary Charter Ping An.

AXA Philippines is one of the first to introduce bancassurance operations in the country, and is among the pioneers in the investment-linked insurance sector.

AXA now offers a complete range of products for all its customers' insurance and financial protection needs, including savings and investments, health plans, income protection, and health coverage; and through its general insurance subsidiary Charter Ping An Insurance Corporation\: fire, motor car, marine cargo, personal accident, bonds, casualty, and engineering insurance products.

AXA Philippines closed 2017 with P26.4 billion in total premium income and P5.7 billion in gross written premiums from Charter Ping An. Today, AXA has more than 4,000 financial advisers in 36 branches, and 700 financial executives in over 900 Metrobank and PSBank branches nationwide. Charter Ping An, on the other hand, has 22 branches nationwide and 2,007 agents.

AXA Philippines is a joint venture between the AXA Group, headquartered in France, and the Metrobank Group, one of the largest financial conglomerates in the Philippines.

The Metrobank Group is a conglomerate of industry-leading businesses that includes First Metro Investment Corporation, Metrobank Credit Cards, Federal Land, Toyota, and Manila Doctors Hospital. It was hailed Best Bank in the Philippines in 2010, 2011, and 2012 by Euromoney and recognized as the strongest bank in the Philippines by The Asian Banker in 2013. It is owned by the Ty Family whose major business interests include financial services, real estate development, power, and manufacturing.

Educational Qualifications

Graduate of Any four year course, Business Course is an advantage

Relevant experience

Minimum 3 years in insurance billing and collection with background in Accounting and Finance a plus

Personal Characteristic/Behavior

• Detail-oriented
• Good oral & written communication skills
• Ability to work well with internal and external counterparties such banks, merchants, etc.
• Reliable attendance record

Other Requirement

• Proficient in Microsoft Office
• • Excellent Communication Skills
• • Strong People Skills

A global leader in insurance and investments, AXA takes care of 103 million lives in 64 countries worldwide. We actively invest in pioneering and personalized solutions to meet your ever-changing needs and exceed your expectations. In the Philippines, we are in partnership with Metrobank, one of the country's strongest banks.