ServiceNow Developer

5 days ago

Makati City, National Capital Region, Philippines Comrise Full time

About the Role
: We are looking for a skilled
ServiceNow Developer
with hands-on development experience in building, customizing, and enhancing ServiceNow applications. The ideal candidate should have a strong background in scripting, workflows, and platform configuration to deliver high-quality, scalable solutions.

Work Setup:
Hybrid (2-3x a week RTO in Makati)

Work Shift:
Day Shift

Responsibilities
:

  • Design, configure, and maintain ServiceNow workflows, modules, and platform capabilities.
  • Gather requirements, identify system gaps, and recommend improvements.
  • Test updates and support users during UAT.
  • Troubleshoot and resolve system issues; manage user requests per SLAs.
  • Coordinate with vendors, internal teams, and users to resolve issues and suggest solutions.
  • Stay updated on ServiceNow trends and perform additional tasks as needed.

Qualifications
:

  • Minimum 3 years
    of ServiceNow development experience
  • Proven end-to-end implementation experience
    (
    at least one full-cycle project
    )
  • Strong hands-on experience with Business Rules, ACLs, Script Includes, UI Actions/Scripts, Client Scripts, GlideRecord, and Workflows
  • Proficient in
    API/web services
    (SOAP, REST, JSON, XML) and
    front-end technologies
    (HTML, JavaScript, CSS, XML)
  • Familiarity with Agile/Scrum, ITSM processes, LDAP, and MS Active Directory
  • Solid understanding of SDLC and ServiceNow ITSM modules
  • Excellent communication, problem-solving, and analytical skills
  • Strong collaboration and client relationship management skills
  • Highly organized, detail-oriented, and a self-starter
  • ITIL v3 and ServiceNow certifications are a plus
  • Leadership or people management experience is an advantage

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