OPERATIONS MANAGER

2 weeks ago

Ortigas, Philippines Aickman and Greene Consultant's Corporation Full time

Job Description

The Operations Manager will oversee the day-to-day operations of all pastry/bakery branches to ensure excellent product quality, efficient processes, and outstanding customer service. This role is responsible for managing store performance, ensuring compliance with operational standards, supervising branch personnel, and supporting business growth initiatives. The Operations Manager will work closely with the Production, HR, Training, and Finance departments to maintain smooth and profitable operations.

Key Responsibilities:

  • Oversee day-to-day store operations across all bakery/pastry branches to ensure consistent quality and excellent customer experience.
  • Implement and monitor standard operating procedures (SOPs) for store operations, product preparation, food handling, and sanitation.
  • Manage branch performance, including sales targets, inventory management, cash control, waste reduction, and staffing.
  • Conduct regular fieldwork and branch visits to evaluate store conditions, employee performance, customer service, and compliance with company standards.
  • Support branch teams in resolving operational issues and provide guidance on improving efficiency and service quality.
  • Coordinate with Production and Supply Chain teams to ensure timely delivery of ingredients, products, and materials.
  • Analyze operational data, sales reports, and KPIs to identify improvement areas and implement corrective actions.
  • Lead new store openings, including manpower planning, training coordination, and readiness checks.
  • Foster a positive and motivating work culture by guiding and coaching branch managers and supervisors.
  • Ensure compliance with local laws, food safety standards, DOLE guidelines, and other regulatory requirements.
  • Collaborate with Marketing for promotions, campaigns, and product launches.
  • Prepare operations reports for management and recommend strategies for sales growth, cost control, and operational excellence.

Qualifications:

  • Bachelor's degree in Business Administration, Hospitality Management, Operations Management, or related field.
  • At least 5 years of experience in Operations Management, preferably in a bakery, café, restaurant, or retail F&B environment.
  • Strong leadership and people management skills, with experience handling multiple branches or locations.
  • Solid understanding of food service operations, inventory control, food safety standards, and customer service.
  • Strong analytical and problem-solving skills; able to interpret data and apply insights to improve business performance.
  • Excellent communication, interpersonal, and decision-making skills.
  • Willing to conduct regular fieldwork and branch visits across various locations.
  • Proficient in MS Office, Google Workspace, and POS/store operations systems.
  • Highly organized, proactive, and capable of working under pressure.

Job Type: Full-time

Pay: Php50, Php80,000.00 per month

Work Location: In person

  • operations manager

    5 days ago

    Ortigas, Philippines GO ASIA ENTERTAINMENT Full time

    JOB SUMMARYThe Operations Manager is responsible for overseeing the day-to-day operations of multiple store branches for retail, food and beverages and other future business ventures of the company. This role ensures operational excellence, profitability, and compliance with company standards and government regulations. The Operations Manager will lead and...

  • Operations Manager

    2 weeks ago

    Ortigas, Philippines Giantsage Full time

    Job overview and responsibilityOPERATIONS- Benchmark client's competitors, and provide better solution to clients and customers- Able to upsell/cross-sell to the clients to enrich the business features which can add values to their in-house business strategiesTEAM DEVELOPMENT- Always seek ways to develop the performances of the supervisors and direct reports...

  • Sales Operations Manager

    2 weeks ago

    Ortigas, Philippines One Luna Full time

    Sales Operations ManagerAbout the RoleThe Sales Operations Manager oversees Blanc's full sales pipeline by managing both online sales associates (chat sales team) and site surveyors. This role ensures that clients receive fast responses, accurate technical guidance, and a smooth transition from inquiry to installation.You will be responsible for sales...

  • Operations Manager

    2 weeks ago

    Ortigas, Metro Manila, Philippines Acquire Intelligence Full time

    At Acquire Intelligence, our mission is to help businesses work smarter.We bring together the best people, efficient processes, and automation to help companies grow faster and operate with confidence. Our purpose is to simplify how businesses work, improve performance, and lead meaningful change across the globe.If you're passionate about making a real...

  • Operations Manager

    1 week ago

    Ortigas, Metro Manila, Philippines Acquire Intelligence Full time

    A SNAPSHOT OF YOUR ROLEEnsure that start of month PEAMs are served to all Team LeadersCoordinate with all departments and department managers within the company to meet campaign needs.Ensure that end of month scorecards and PAFs are served to all Team LeadersWeekly updates on performance of the Team Leaders are delivered thru coaching.Ensure Daily...

  • Operations Manager

    1 week ago

    Ortigas Post Office P, Philippines Panadero Bakeshop | P Donuts Full time

    We are seeking an experienced Operations Manager to lead and oversee daily operations across our bakeshop branches in Luzon. This role ensures smooth operations, superior product quality, and excellent customer service while driving profitability and operational excellence.Basic Functions:Plan: Develop strategic plans for operational growth, staff schedules,...

  • Forklift Operator

    2 weeks ago

    Ortigas, Philippines Xceptional International Services and Safety Corporation (XISCO) Full time

    A Forklift Operator is responsible for operating forklifts to move materials and goods safely and efficiently within warehouses, construction sites, and other industrial settings.Key ResponsibilitiesOperate Forklifts: Safely drive forklifts to load and unload materials from trucks, pallets, and storage racks.Inventory Management: Assist in maintaining...

  • Operations Administrator

    1 week ago

    Ortigas, Philippines PRL Speedup inc. Full time

    Key ResponsibilitiesThe successful candidate will be responsible for a range of critical administrative and financial support functions, including:Financial Coordination: Managing the process for liquidations and reimbursements, ensuring accuracy and compliance with internal policies.Requisition Management: Handling requisition processes for supplies,...

  • Operations Head

    2 weeks ago

    Ortigas, Philippines Salient Pearl Corporation Full time

    DUTIES:Responsible for ensuring effective delivery of operational services critical to the expansion and maintenance of core business requirements.Ensure effective implementation of company policies consistent with the vision, mission, and core values of the company, and achieve its performance, KRAs, and KPIs.Demonstrated ability to communicate effectively...

  • Operation Support Officer

    1 week ago

    Ortigas, Philippines RBS Software Solutions Full time

    Job SummaryThe Operations Support Officer - Lead is responsible for the day-to-day operational support, monitoring, and first-line issue resolution of enterprise systems.This role ensures that systems remain available, reliable, and usable for clients, end-users, and stakeholders.The Operations Support Officer - Lead acts as the first responder to system...