IT Team Lead

2 weeks ago

Taguig, National Capital Region, Philippines Asticom Technology Inc Full time
Role Overview

The IT Team Lead is responsible for guiding and supporting the IT team to deliver reliable technical solutions, maintain systems and infrastructure, and ensure efficient day-to-day operations. This role blends technical leadership, project coordination, and team management to meet organizational goals.


Key Responsibilities

Leadership & Team Management

  • Lead, mentor, and support the IT team in daily tasks and professional growth.
  • Assign work, monitor progress, and ensure deliverables are met.
  • Foster collaboration and a positive team environment.

Technical Oversight & Support

  • Provide guidance on IT operations and troubleshooting complex issues.
  • Oversee system maintenance, updates, and infrastructure stability.
  • Ensure adherence to IT standards, documentation, and best practices.

Project Coordination

  • Participate in planning and executing IT projects.
  • Define tasks, track milestones, and collaborate with stakeholders.
  • Monitor project progress and manage risks.

Process Improvement

  • Identify operational inefficiencies and recommend improvements.
  • Promote documentation, training, and shared knowledge.

Stakeholder Collaboration

  • Work with business units to understand technology needs.
  • Provide status updates and technical recommendations.

Compliance & Security

  • Ensure compliance with security policies and internal standards.
  • Partner with security teams to manage risks and incidents.

Qualifications & Skills

Education

  • Bachelor's degree in Computer Science, Information Technology, or related field (preferred).

Experience

  • Proven experience in IT operations, system administration, or technical support.
  • Previous team coordination or leadership experience preferred.

Technical Skills

  • Understanding of networks, servers, cloud services, and security fundamentals.
  • Familiarity with IT support tools, ticketing systems, and common enterprise technologies.

Interpersonal Skills

  • Strong communication and problem-solving skills.
  • Ability to prioritize tasks and manage multiple initiatives.
  • Team player with proactive attitude.

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