Telephony Developer

About the RoleThis role encompasses engineering, supporting, and managing Tala's global telephony environment in a highly available (99.9% uptime) and scalable manner & driving a multi-channel strategy for customer contactability outside of just telephony. The telephony architecture includes VoIP Infrastructure, Asterisk PBXs, Five9 call center systems, and...

Responsibilities:Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces.Directing system testing and validation procedures.Directing software programming and documentation development.Consulting with departments or customers on project status and proposals.Qualifications:Bachelor's degree in computer...

OverviewTeam: Central Genesys Cloud Teamibex. is an elite CX outsourcer for the world's startups, scale-ups, and blue-chips. We build powerful customer engagement & insight solutions to help protect client investment, mitigate financial & operational risk, and accelerate ROI.As Senior Genesys Cloud Engineer, you will play a crucial role in designing,...

What We're Looking For Must-Have Skills 5+ years' experience in Salesforce developmentProficient across Sales Cloud, Service Cloud, CTI (Telephony Integration), and Experience CloudAbility to design back-end technical functionality aligned to required front-end outcomesAdvanced proficiency in:Apex, Triggers, Lightning Web Components (LWC), VisualforceFlows...

Are you ready to take your career to the next level? We're on the hunt for passionate and driven individuals to join our team as Customer Service RepresentativesQualifications:At least HS/SHS Grads no experience requiredKey Responsibilities:Excellent communication and phone skills, with an ability to think and react to situations confidentlyDemonstrate...

Job Responsibilities:Team Management : provides team development, support operations and builds capacity to achieve goals while understanding technology functionality, standard operating procedures, common issues, and solutions across Core Operations in ITSS Space.Strategic Planning and Communication : responsible for developing and implementing strategic...

We're looking for a Claims Analyst to join our Insurance Operations team at MBPS. In this role, you are expected to process number of worktypes that has TAT requirements of Day 0, 2, 15, 30 and so on.Position Responsibilities: Create death benefit packages and send correspondence via fax, mail, or email to obtain missing documents.Report any overpayments,...

Are you ready to take your career to the next level? We're on the hunt for passionate and driven individuals to join our team as Customer Service RepresentativesWork onsite in Makati Ayala North Exchange OR Glorietta 5Qualifications:At least SHS Graduate with or without BPO experienceKey Responsibilities:Excellent communication and phone skills, with an...

Company Description Sutherland is seeking a leadership-oriented and self-motivated person to join us as a Team Manager for Tech & Sales. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you  Job...

We are urgently hiring for EUS Share Point Engineer for our client located in BGCSalary: Up to160kSet up: HybridJob summary:End User and Collaboration Services are responsible for a wide range of user facing services including End User Compute (Laptops and software), Workplace Technology (Meeting rooms, telephony, and printers) and Collaboration Services...