Retail Director

About the company

Niv Della stands out as one of the Philippines' fastest-growing companies in the beauty industry, showcasing homegrown brands Colourette and Fresh Formula. Colourette champions product nationalism by offering colour cosmetics for Filipinos and by Filipinos. While Fresh Formula focuses on intentional skincare, providing vegan and cruelty-free solutions for various skin concerns. Niv Della products are available nationwide, both in major malls and through leading retailers, as well as online platforms like Tiktik Shop, Lazada, and Shopee.

What it's like to work here

Joining Niv Della means being a part of a vibrant, dynamic, and enthusiastic team of young professionals. Our work culture is built upon a foundation of goal-oriented individuals who are self-starters that deep dive into the creative journey of bringing successful products to life from the ground up. A "can-do" and "go-getter" attitude drives the team as they navigate the world of beauty tech startups, refining their professional skills while pursuing their passions all at the same time

About the Position

The Retail Director is one of the most exciting positions available in the company for the right person with a background in Retail and Key Account Management. As part of the core leadership team working alongside the CEO and COO, you will be responsible for driving the shape and overall direction of the Colourette and Fresh Formula physical retail strategies. This includes (but is not limited to) offline sales revenue delivery and operations, market landscape competitive intelligence, relationship building with retail partners, organizational capability-building, and collaboration with key stakeholders on portfolio management, innovation planning, and campaign development.

For this opportunity, we are looking for an exceptional salesperson with a strategic mindset ready to flex his/her entrepreneurial muscles and translate consumer insights into sales ideas that lead to commercial success. You are commercially ambitious, a go-getter, passionately curious, and ready to roll up your sleeves to embark on a great learning adventure on what it takes to build and scale a business.

Responsibilities:

a. Oversee, own, and deliver on all offline metrics (sell-in, sell-out, sales growth, stock-in-trade, on-shelf availability)

b. Create mechanisms to ensure consistently outstanding customer experience, both through sales associates as well as optimal merchandising and display formats

c. Drive strategic account planning and regular business reviews with key account partners

d. Ensure account profitability and sustainable business growth via optimized promotional planning and retail trade activations

e. Collaborate with Operations team to ensure accurate sales forecasts, service levels, and proper Accounts Receivables and Payables management

f. Manage regular sales performance analysis and reviews

g. Oversee the execution of retail initiatives and ensure proper execution of design and visual merchandising in all physical locations to achieve joint brand targets with Marketing

h. Provide insights into overall competitive beauty retail market landscape, and collaborate with the CEO and Marketing team to strengthen Colourette and Fresh Formula's brand positioning to resonate strongly (functionally & emotionally) with our customers

2. Key Account Partnership

a. Build and strengthen collaborative partnerships with strategic retail partners via top-to-top interface (in addition to overseeing regular business reviews with the working team)

b. Identify strategic opportunities with retail partners and collaborate with Marketing to ensure execution

3. Team Leadership and Organizational Capability-Building

a. Develop and oversee the achievement of team and individual OKRs and KPIs across the entire Retail organization

b. Drive organizational capability building through mentorship of the Retail/ Key Accounts team

c. Oversee Colourette's Brand Ambassador team to ensure delivery of sales targets and exceptional customer experience, together with the Retail & Training Manager

Qualifications

• 5+ years experience in retail and/or sales in beauty, cosmetics, personal care and/or consumer packaged goods, preferably at the Supervisor/Manager level with 3+ years of experience managing teams
• Extensive experience in Key Account Management, including joint business planning
• Bachelor's degree in Sales & Marketing, Business Administration, or related field is required
• Strong leadership, communication, and influencing skills. This role will require directly influencing decisions and leading through people.
• Results-oriented and analytical mindset with strong attention to details
• Ability to work and lead agile cross-functional teams
• Ability to multi-task and remain organized in a fast-paced, high-growth environment
• Fluent in English and Filipino

Snapshot of the Role

• Title: Retail Director
• Location: Hybrid (Makati Office - 2x to 3x weekly)
• Start date: ASAP
• Education: University Degree
• Experience: 5+years
• Salary: Competitive + ESOP Incentive
• Contract: 6 months-probation with permanent employment upon positive evaluation
• Reporting to: CEO

Job Type: Full-time

Schedule:

• 8 hour shift

Ability to Commute:

• Makati City (Required)

Ability to Relocate:

• Makati City: Relocate before starting work (Required)