Server Team Lead
1 week ago
Key Responsibilities:
- Lead and supervise servers during assigned shifts
- Ensure service standards and proper dining procedures are followed
- Assign table sections and manage server rotation
- Support servers during peak hours to maintain service speed and quality
- Assist in handling guest concerns and service recovery
- Coordinate with kitchen and bar staff for timely order delivery
- Train and coach new and existing servers
- Ensure cleanliness, proper table setup, and side work completion
- Report operational issues to the Dining Supervisor or manager.
Education & Experience:
- Bachelor's Degree preferably in Hospitality Management or any related courses
- At least 1 year experience as a Server or Waitstaff
- Prior leadership or senior server experience is an advantage
Skills & Competencies:
- Strong customer service and communication skills
- Leadership and teamwork abilities
- Knowledge of food and beverage service standards
- Ability to multitask in a fast-paced environment
- Basic cash handling and POS knowledge (preferred)
Personal Attributes:
- Professional appearance and positive attitude
- Reliable, responsible, and service-oriented
- Flexible to work shifts, weekends, and holidays
Location: Glorietta 2, Ayala, Makati City
Job Types: Full-time, Permanent
Pay: Php20, Php23,000.00 per month
Benefits:
- Employee discount
- Health insurance
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
- Staff meals provided
Work Location: In person
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