Store Supervisor

5 days ago

Mandaluyong City, National Capital Region, Philippines J2Z Group Full time ₱30,000 - ₱60,000 per year

The Store Supervisor is responsible for overseeing the daily operations of the restaurant, ensuring a high level of customer satisfaction, maintaining staff performance, and achieving the restaurant's financial goals—particularly sales targets. This role involves leadership, strategic planning, and hands-on supervision to drive revenue growth while maintaining food quality, service excellence, and operational efficiency.

KEY RESPONSIBILITIES:

Staff Leadership & Team Management

· Hire, train, and supervise front-of-house and back-of-house staff.

· Set clear performance expectations and ensure team accountability.

· Motivate employees to deliver excellent service and meet sales goals.

· Schedule staff effectively to balance labor cost and service efficiency.

· Conduct regular meetings and training sessions for skill development and team alignment.

Customer Service & Experience

· Ensure all guests receive outstanding service in a timely and friendly manner.

· Respond to customer feedback, concerns, and complaints with professionalism.

· Create a welcoming atmosphere that encourages repeat business and customer loyalty.

· Monitor service quality and provide coaching to improve the guest experience.

Sales & Revenue Generation

· Drive the restaurant toward meeting and exceedingly daily, weekly, and monthly sales targets.

· Monitor sales trends and adjust strategies accordingly (menu optimization, pricing, promotions).

· Collaborate with the kitchen and service teams to upsell high-margin items.

· Train staff in suggestive selling and customer engagement techniques.

· Introduce promotions, loyalty programs, and seasonal offerings to attract more customers.

· Analyze sales reports and customer data to identify opportunities for growth.

· Plan and execute local marketing initiatives and community engagement.

Financial & Budget Management

· Prepare and manage budgets, including sales forecasts, labor costs, and operating expenses.

· Monitor P&L (Profit & Loss) statements and take corrective action when necessary.

· Implement cost control strategies to maximize profitability (e.g., portion control, waste reduction).

· Ensure cash handling, billing, and banking procedures are followed accurately.

· Work with the finance team or owner to review financial performance and make data-driven decisions.

Inventory & Supply Chain Management

· Oversee ordering, receiving, and storing of inventory.

· Maintain optimal stock levels to avoid overstocking or shortages.

· Ensure proper storage, rotation, and usage of ingredients (First-In, First-Out – FIFO).

· Conduct regular inventory audits and report discrepancies or waste.

· Build good relationships with suppliers to negotiate prices and ensure timely delivery.

Compliance & Standards

· Ensure full compliance with local health, safety, labor, and licensing regulations.

· Maintain food safety and hygiene standards as per local laws and internal policies.

Job Types: Full-time, Permanent

Benefits:

  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Work Location: In person

  • Store Supervisor

    7 days ago

    Mandaluyong City, National Capital Region, Philippines Asian Technology Solutions Full time ₱372,000 - ₱444,000 per year

    Job Overview:The Store Supervisor is responsible for overseeing the daily operations of the store, ensuring exceptional customer service, maintaining high standards of store presentation, and managing a team of staff. The supervisor will also be responsible for monitoring inventory, ensuring sales targets are met, and implementing company policies and...

  • Store Supervisor

    7 days ago

    Mandaluyong City, National Capital Region, Philippines Starbreaker Corp. Full time ₱15,000 - ₱30,000 per year

    Job descriptionSPECIFIC DUTIES AND RESPONSIBILITIES1.1. Identifies Barista performance challenges, provides assistance, coaches their performance, monitors progress of skillset, and capability for continuous improvement on the job.1.2. Supervises Barista to ensure that serving of all products are with friendly, individualized attention towards each customer....

  • Store Supervisor

    7 days ago

    Mandaluyong City, National Capital Region, Philippines Wolfliink Artisan Meat Full time ₱250,000 - ₱350,000 per year

    A supervisor must know how to maintain the store clean and operationally organized. Also must knowledgeable to handle staff well and great in communicating.Qualifications:College GraduatePrevious experience in the food industryStrong leadership and communication skillsExcellent customer service skillsAbility to work in a fast-paced environment and multitask...

  • Store Supervisor

    7 days ago

    Makati City, National Capital Region, Philippines Wonderfoods, Inc. Full time ₱900,000 - ₱1,200,000 per year

    We're actively hiring at Wonderfoods, Inc. Sizzling Plate.Store Supervisor is needed in the following locations: Parañaque, Quezon City, Rizal, Taguig, Makati, Laguna, and Nueva Ecija.Role DescriptionStore Supervisor will be responsible for overseeing daily operations, managing staff, ensuring customer satisfaction, and maintaining high standards of...

  • Store Supervisor

    5 days ago

    Mandaluyong City, National Capital Region, Philippines Dulce Cupcakes Corporation (Lemon Square Bakery Treats) Full time ₱240,000 - ₱252,000 per year

    ABOUT USLemon Square Bakery Treats by Dulce Cupcakes Corp., established in year 2000 but starting to expand in 2021, has been dedicated to serving the community with high-quality baked goods that currently dominate the NCR, Central Luzon, and Calabarzon. Committed to becoming the top choice for celebration cakes and daily snacks in the Philippines, we take...

  • Store Supervisor

    7 days ago

    Makati City, National Capital Region, Philippines PICKUP COFFEE Full time ₱25,000 - ₱50,000 per year

    PICKUP COFFEE is looking for a dedicatedStore Supervisorto manage and oversee the daily operations of our store. As the Store Supervisor, you will be responsible for supervising staff, managing scheduling, overseeing inventory and ordering, and ensuring top-notch customer service. You will also handle important operational tasks, such as cash sales deposits,...

  • Store Supervisor

    3 days ago

    Makati City, National Capital Region, Philippines Whiteplates Full time ₱250,000 - ₱375,000 per year

    Store SupervisorLocation: Multiple Branches (Glorietta, Powerplant Mall, MOA, SM Megamall)Employment Type: Full-timeExperience Level: Entry/Mid-level (1–3 years retail experience)Salary: P25,000 + incentiveJob Summary:We're seeking a Store Supervisor to lead our sales team and ensure our stores consistently deliver top-notch customer experiences and meet...

  • Store Supervisor

    3 days ago

    Makati City, National Capital Region, Philippines Jakes Full time ₱250,000 - ₱300,000 per year

    STORE SUPERVISOR – THE PANTREE MODERN CAFETERIASummary:The Store Supervisor helps lead The Pantree's daily operations, ensuring every guest enjoys good food and good mood. This role supports the team, maintains service and quality standards, and ensures smooth and efficient store performance.Key Responsibilities:Oversee daily operations to ensure The...

  • store planning supervisor

    24 hours ago

    Quezon City, National Capital Region, Philippines fd-eb72-40db-aa07-07d902e619aa Full time

    A career in one of the country's top fashion and lifestyle destinations is waiting for youRobinsons Department Store is looking for motivated individuals with a passion for the dynamic and vibrant world of retail.We are looking for a Store Planning Supervisor.A Store Planning Supervisor's role is to:Office DutiesDevelops accurate store plans and detailed...

  • Store Supervisor

    7 days ago

    Makati City, National Capital Region, Philippines Wolfliink Artisan Meat Full time ₱300,000 per year

    A supervisor must know how to maintain the store clean and operationally organized. Also must knowledgeable to handle staff well and great in communicating.Qualifications:College graduatePrevious experience in the food industrystrong leadership and communication skillsExcellent customer service skillsability to work in a fast-paced environment and multitask...