Store Supervisor

5 days ago

Dasmariñas A, Philippines Mofel's Food International Full time $32,000 - $64,000 per year

Key Responsibilities

  • Supervise Daily Store Operations: Ensure smooth and efficient operations of the store by overseeing all aspects of the store's activities, including staff performance, inventory management, and customer service.
  • Team Leadership: Lead, train, and motivate the store team to ensure high performance. Provide guidance and support, helping employees grow and meet their professional goals.
  • Customer Service Excellence: Handle customer inquiries and complaints professionally, ensuring a positive experience for all visitors. Lead by example in providing exceptional customer service.
  • Inventory Management: Monitor stock levels, assist with ordering and receiving inventory, and ensure products are displayed and rotated properly. Perform regular inventory checks and ensure that the stockroom is organized.
  • Cash Management & Register Oversight: Supervise cash register functions and ensure accurate handling of transactions. Perform cash reconciliations and manage bank deposits.
  • Sales & Performance Tracking: Work with the team to meet store sales goals. Monitor store performance, track key metrics, and identify opportunities for improvement.
  • Shift Scheduling & Staff Management: Create employee schedules, ensuring appropriate staffing during peak hours. Oversee break times and ensure smooth transitions during shift changes.
  • Training & Development: Train new employees on store policies, customer service expectations, and safety procedures. Provide ongoing coaching and conduct performance reviews to promote professional development.
  • Store Cleanliness & Safety: Ensure the store maintains high standards of cleanliness and safety. Monitor compliance with health and safety regulations.
  • Problem Solving: Address operational and customer issues as they arise, ensuring quick resolution. Work with the store manager to implement solutions to improve store efficiency and customer satisfaction.

Qualifications

  • Education:

  • At least College level

  • High school diploma or equivalent required.

  • Experience:

  • 1-2 years of supervisory experience in a retail setting, preferably as a Shift Supervisor or Store Supervisor in a convenience store or similar environment.

  • Skills & Abilities:

  • Strong leadership and interpersonal skills, with the ability to inspire and guide a team.

  • Excellent communication skills, both verbal and written.
  • Ability to multitask and stay organized in a fast-paced environment.
  • Familiarity with retail management systems, POS systems, and basic computer applications.
  • Ability to handle cash, perform reconciliations, and track store performance.
  • Flexibility to work varied shifts, including evenings, weekends, and holidays.

Job Type: Full-time

Work Location: In person

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