Hospice Clinical Support Specialist

2 days ago

Manila, National Capital Region, Philippines AdminEdge Full time

Position: Hospice Clinical Support Specialist

Job Type: Part-time (20 hours/week)

Location: Remote, US-PST daytime hours

Overview

We are seeking a highly skilled Hospice Clinical Support Specialist to assist our clinical leadership and interdisciplinary team with documentation, survey preparation, and operational clinical support. This role requires a licensed clinician (RN, LVN/LPN, or equivalent) with hospice experience and strong proficiency in WellSky. The ideal candidate is detail-oriented, knowledgeable about hospice regulations (or quick to learn), and able to support high-quality, compliant patient care.

Key Responsibilities

Clinical & Documentation Support

  • Assist with hospice visit notes, documentation accuracy, and timely chart updates.
  • Review clinical records for compliance, completeness, and consistency.
  • Support clinicians by organizing and entering clinical data into WellSky.
  • Ensure documentation aligns with hospice guidelines and regulatory requirements.
  • Help prepare records and materials for IDG meetings.
  • Manage documentation backlogs such as unsigned orders, late entries, and pending visit notes.
  • Track expiring certifications, required signatures, and upcoming recertifications.
  • Monitor and follow up on missing or incomplete documentation from field staff.

Survey Preparation & Compliance Support

  • Assist with survey readiness, including gathering required documents and ensuring compliance with state and federal hospice regulations.
  • Help maintain organized, audit-ready files and quality assurance documentation.
  • Identify potential documentation gaps and communicate needed corrections.
  • Stay informed on hospice guidelines or learn them quickly through training.

Operational & Team Support

  • Provide virtual administrative and clinical coordination support to the interdisciplinary team.
  • Assist with policy, procedure, and compliance workflows.
  • Track patient status changes and ensure documentation is updated in a timely manner.
  • Support intake coordination, including processing new referrals and uploading documentation.
  • Monitor inboxes, triage messages, and route clinical communication appropriately.
  • Assist with schedule coordination, visit confirmations, and follow-ups with field staff.
  • Process physician orders and ensure timely signature return.
  • Upload labs, hospital records, and external documents.
  • Verify visit frequencies and update care plans.
  • Monitor pending tasks in WellSky and clear aged tasks.
  • Maintain a high standard of professionalism, confidentiality, and patient-centered focus.

Preferred Skills & Qualifications

  • Licensed clinician (RN, LVN/LPN, or equivalent) required.
  • Hospice experience required.
  • Proficiency with WellSky required.
  • Strong understanding of hospice regulatory guidelines, or ability to learn quickly.
  • Excellent written and verbal communication skills.
  • Highly organized with strong attention to detail.
  • Ability to work independently and meet deadlines without compromising quality.
  • Experience supporting survey readiness is a plus.

Bonus / Nice-to-Have Skills

  • Experience in quality assurance or compliance roles.
  • Strong knowledge of Medicare hospice guidelines.
  • Familiarity with interdisciplinary team workflows.

  • Experienced RN Quality Assurance Officer for Hospice

    1 week ago

    Manila, National Capital Region, Philippines Hygieia Full time ₱800,000 - ₱1,200,000 per year

    Looking for Experienced RN Quality Assurance Officer for Hospice specifically with HospiceMD chartingAbout Us: Hygieia is a leading provider of compassionate hospice care dedicated to improving the quality of life for patients and their families. We are seeking a dedicated and experienced Hospice QA Specialist to join our dynamic team. If you are passionate...

  • Claims Analyst

    1 week ago

    Manila, National Capital Region, Philippines Health Business Solutions Full time ₱600,000 - ₱700,000 per year

    Job Summary: We are seeking a detail-oriented and experienced Insurance Denials Management Specialist to join our team, specializing in hospice claims. The ideal candidate will have a strong background in analyzing, appealing, and resolving insurance denials to optimize reimbursement and ensure compliance with hospice care billing regulations. Key...

  • Covenant

    1 week ago

    Manila, National Capital Region, Philippines Limitlessli Full time $80,000 - $120,000 per year

    At Limitlessli, we specialize in recruiting, hiring, and managing high-caliber remote staff for dynamic and growing healthcare facilities. Leveraging our extensive global network, we connect clients with highly qualified professionals, offering tailored services to meet our clients' unique business needs.The Opportunity:The Home Health and Hospice Coder &...

  • URGENT Clinical Support Officer

    3 days ago

    Manila, National Capital Region, Philippines Connecting Families Full time

    The Clinical Support Officer will play a key role in working under the guidance of the National Transitions and Clinical Manager to provide clinical support. Working closely with our house leaders, internal and external stakeholders, the role will contribute to ensuring holistic care is provided to participants through a person-centred approach.Position...

  • QA/Documentation Specialist

    14 hours ago

    Manila, National Capital Region, Philippines CASM Limitlessli LLC Full time

    At Limitlessli we specialize in recruiting, hiring, and managing high-caliber remote staff for dynamic and growing healthcare facilities. Leveraging our extensive global network, we connect clients with highly qualified professionals, offering tailored services to meet our clients' unique business needs.The Opportunity:The QA/Documentation Specialist is...

  • Clinical Denials Triage Specialist

    1 week ago

    Manila, National Capital Region, Philippines TapTalent Full time ₱40,000 - ₱60,000 per year

    We're Hiring: Clinical Denials Triage Specialist We are seeking a detail-oriented and analytical Clinical Denials Triage Specialist. The ideal candidate will play a crucial role in reviewing, analyzing, and resolving clinical denial cases to ensure efficient revenue cycle management. Location: Philippines Work Mode: Hybrid Role: Clinical Denials Triage...

  • Junior IT Support Specialist

    5 days ago

    Manila, National Capital Region, Philippines Touch Support Full time

    Junior IT Support SpecialistRequired work experience: not requiredFull-time, remote workWho are we?You have always been interested in IT but haven't yet found your way in? Or have you just started learning about technology and want to put your passion into a career? Then, this is the perfect time and place to make it happenTouch Support is a US-based company...

  • Remote Clinical Support

    1 week ago

    Manila, National Capital Region, Philippines MyCareer+ Full time ₱900,000 - ₱1,200,000 per year

    About Us:We are a pioneering company at the forefront of neurotechnology, dedicated to enhancing the quality of life for millions. As an industry leader featured in top outlets like BBC and Scientific American, we are shaping the future of healthcare with innovative treatments for some of the worlds most debilitating conditions. Join a dynamic, all-star team...

  • Clinical Documentation Improvement Nurse Specialist

    1 week ago

    Manila, National Capital Region, Philippines MicroSourcing Full time ₱1,200,000 - ₱2,400,000 per year

    Discover your 100% YOU with MicroSourcingPosition: Clinical Documentation Improvement Nurse Specialist - IPLocation: TaguigWork setup & shift: Onsite | Night shiftWhy join MicroSourcing?You'll have:Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one (for you and at least one dependent), paid time-off with cash conversion,...

  • Technical Support Specialist

    1 week ago

    Manila, National Capital Region, Philippines Skilled Wound Care Full time $5 - $8

    Skilled Wound Care is seeking an experienced Technical Support Specialist to join our team and provide exceptional technical support to clinical facilities, healthcare providers, and internal staff. The successful candidate will be responsible for resolving technical issues and providing clinical support through various communication channels, such as phone,...