Chat Support Experts

ResponsibilitiesProvide timely and efficient chat support to customers, addressing inquiries and resolving issues.Maintain a high level of customer satisfaction through effective communication and problem-solving skills.Log interactions and follow up on unresolved issues to ensure customer needs are met.Collaborate with team members to improve processes and...

Primary Responsibilities:Chat Advisor Support & Operational AssistanceProvide assistance to chat support advisors by addressing their inquiries related to orders, tools, service flow, or platform navigation. Help ensure clarity around platform features and service standards. Apply appropriate judgment to troubleshoot issues and promote a smooth, high-quality...

With customer experience-first mindset, eCommerce Chat Support will support and optimize our brands' online presence. Our eCommerce Chat Support will collate and update online assets, ensure implementation of campaigns. Your creative thinking skills and strategies will be an essential part in creating the perfect branded store experience for our shoppers and...

Company Description About SutherlandArtificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they're our core expertise.We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.We've...

About Firstsource Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes. We are trusted brand...

The HR Solutions Expert 1 is responsible for providing the best in class service experiences in an HR shared service center. Essential functions of the role include following defined processes and work instructions, mastery of various HR and service systems, providing excellent customer service, and managing customer and stakeholder expectations. The...

The HR Solutions Expert 1 is responsible for providing the best in class service experiences in an HR shared service center. Essential functions of the role include following defined processes and work instructions, mastery of various HR and service systems, providing excellent customer service, and managing customer and stakeholder expectations.  The...

The HR Solutions Expert 1 is responsible for providing the best in class service experiences in an HR shared service center. Essential functions of the role include following defined processes and work instructions, mastery of various HR and service systems, providing excellent customer service, and managing customer and stakeholder expectations. The...

Department:Support & LeadershipLocation:PhilippinesCompensation:$5.00 / hourDescriptionAbout the OpportunityOur client is a leading property management SaaS platform that empowers short-term rental hosts, co-hosts, and property managers to automate their operations across major booking channels like Airbnb, VRBO, and They provide an all-in-one solution...

Job Overview:WFH setup with company provided toolsFixed night shiftMinimum 4+ years of strong Tier 1 level Technical Support and Customer Service experienceThe main responsibilities of a TECHNICAL SUPPORT ENGINEER include:Provide support to troubleshoot and resolve technical issues reported by external customers and other team members through phone, chat,...